Customer Service Sales

Glenn R. Weaver *** Barr Circle, Rex, GA ***** 404-***-**** *******@*****.***

Office Management Skills:

• Customer Service Switchboard Accounts Payable/Receivable

• Microsoft Office Lotus Notes Internet

• Bulk Mailing Shipping/Receiving Inventory Control

Mayfield Dairy Farms, Inc., Marietta, GA. 11/23/98 to 08/31/2011

Branch Clerk II – 10/07/03 to 8/31/11

• Provide excellent customer service at all times

• Setup and maintain diary and food accounts for 4,000 businesses

• Collect on unpaid invoices via correspondence and telephone calls

• Verify and processed cash receipts received from sales reps and made deposits

• Answered customer’s inquiries and resolved complaints and descreptpancies

• Used Microsoft Office Programs to produce written and statistical reports

Receptionist – 02/21/00 to 10/07/03

• Handled a ten line switchboard

• Greeted guests and answered inquires

• Typed correspondence

• Processed mail

• Run errands

Merchandiser – 11/23/98 to 02/21/00

• Visit several major grocery stores to maintain product appearance and inventory

• Route delivery to schools, small business, when short on product

• Public Relation Planner with different customers and venders

Wall Street Deli, - 11/25/93 to 11/23/98

• Prep Cook, Catering

• Preparing a variety of food items of food for over 250 customers

• Take phone orders for special catered events

• Assist customers with menu selections

• Ordered food items for restaurant

• Received food delivery and put up stock

Carlyle’s Diner, - 1992 to 1993

• Prepared hot and cold food items for customers

• Stock freezer and pantry as needed

• Assisted on serving line

Norrell Service, - 1992 to 1993

• Mail Room Coordinator

• Sorted mail for distribution and prepared packages for mailing

• Manage courier services and shipping and receiving

• Researched and accounted for certified, registered and express mail

• Inventoried supplies, stocked , and preformed light clerical duties

Super Valu Warehouse -1988 to 1992

• Shipping and Receiving Department

• Order Selector

• Stand up fork lift, rear jack, fork lift, pulled stock in various departments for truck loading

• Entered purchase orders, packing slip, and other merchandise item into computer

• Compared and Identified contents to packing slip for vendors

• Conduct physical inventory and update and rotate product

Education: Merritt Business College, Atlanta, GA. Diploma: General Office Procedures

Atlanta Area Technical Institute Atlanta, GA. Certificate: Drafting

Reference upon Request

Glenn R. Weaver 339 Barr Circle, Rex, GA 30273 404-***-**** *******@*****.***

Office Management Skills:

• Customer Service Switchboard Accounts Payable/Receivable

• Microsoft Office Lotus Notes Internet

• Bulk Mailing Shipping/Receiving Inventory Control

Mayfield Dairy Farms, Inc., Marietta, GA. 11/23/98 to 08/31/2011

Branch Clerk II – 10/07/03 to 8/31/11

• Provide excellent customer service at all times

• Setup and maintain diary and food accounts for 4,000 businesses

• Collect on unpaid invoices via correspondence and telephone calls

• Verify and processed cash receipts received from sales reps and made deposits

• Answered customer’s inquiries and resolved complaints and descreptpancies

• Used Microsoft Office Programs to produce written and statistical reports

Receptionist – 02/21/00 to 10/07/03

• Handled a ten line switchboard

• Greeted guests and answered inquires

• Typed correspondence

• Processed mail

• Run errands

Merchandiser – 11/23/98 to 02/21/00

• Visit several major grocery stores to maintain product appearance and inventory

• Route delivery to schools, small business, when short on product

• Public Relation Planner with different customers and venders

Wall Street Deli, - 11/25/93 to 11/23/98

• Prep Cook, Catering

• Preparing a variety of food items of food for over 250 customers

• Take phone orders for special catered events

• Assist customers with menu selections

• Ordered food items for restaurant

• Received food delivery and put up stock

Carlyle’s Diner, - 1992 to 1993

• Prepared hot and cold food items for customers

• Stock freezer and pantry as needed

• Assisted on serving line

Norrell Service, - 1992 to 1993

• Mail Room Coordinator

• Sorted mail for distribution and prepared packages for mailing

• Manage courier services and shipping and receiving

• Researched and accounted for certified, registered and express mail

• Inventoried supplies, stocked , and preformed light clerical duties

Super Valu Warehouse -1988 to 1992

• Shipping and Receiving Department

• Order Selector

• Stand up fork lift, rear jack, fork lift, pulled stock in various departments for truck loading

• Entered purchase orders, packing slip, and other merchandise item into computer

• Compared and Identified contents to packing slip for vendors

• Conduct physical inventory and update and rotate product

Education: Merritt Business College, Atlanta, GA. Diploma: General Office Procedures

Atlanta Area Technical Institute Atlanta, GA. Certificate: Drafting

Reference upon Request

Contact this candidate