Project Manager Customer Service

BRAD LYNN GOENS

**** **** ****** *****

SCOTTSDALE, ARIZONA 85262

PHONE: 480-***-****

EMAIL: onh5cx@r.postjobfree.com

SKILLS

Project Management; Budget Control; Contract Review and Negotiation; Scheduling; Labor Management; Root Cause Analysis; Efficient with Microsoft Office Suite, Winbid, Word Perfect, AOP, Virtual Boss; Work Directly with Owners, Architects, General Contractors and Subcontractors; Generate Takeoffs from Blueprints; Estimate Residential and Commercial Job Cost for Projects; Procure Materials; Issue Shop and Production Work Orders; Prepare Billing and Change Orders.

PROFESSIONAL EXPERIENCE

Goens Construction, Scottsdale, Arizona

June 2007- Current

Owner

•Manage all aspects of residential and commercial remodels and additions, including marketing, sales, estimating, contract negotiation, permitting, licensing, billing, accounts payable and receivable, scheduling, managing subcontractors, and working closely with designers, architects, engineers, and owners.

•Perform all related labor, including demolition, concrete work, framing, roofing, insulating, drywall, texture, painting, installation of windows and doors, finish trim work, custom cabinets, tile, and minor electrical and plumbing,

Creative Touch Interiors (CTI), Phoenix, Arizona

June 2005-June 2007

Production/Project Manager

•Pursued quality control issues with subcontractors and customers; addressed nature of defective materials or installations.

•Reviewed documents, including installation schedules and specifications, to obtain information on materials, priorities, and personnel requirements; conferred with internal personnel and customers to coordinate processing and resolve complaints; compiled schedules and orders, such as personnel assignments, production, workflow, maintenance and repair.

•Implemented training and educational seminars for designers, sales personnel, customer service representatives and construction managers.

Spectra Contract Flooring, Rancho Cordova, California

November 2003-May 2005

Project Manager

•Negotiated contracts and change orders; organized all liens, lean releases, insurance, and bonds; maintained billing schedules; organized close out documents.

•Collected material submittals; procured and arranged for delivery, storage, and distribution of material and remnant material.

•Oversaw jobsite conditions; monitored quality and progress of installations; worked closely with owners, architects and general contractors regarding design, scheduling, and problem resolution.

•Projects and clients included CalPERS; San Francisco Jail No. 5; San Jose Airport; Sacramento City Hall; Olympic Health Club in San Francisco; University of California, Davis; AMEC; The Wietz Company; Turner Construction; Hensel Phelps Construction Company; and Kiewit Corporation.

Grand Floor Designs (CTI), Roseville, California

June 2002-November 2003

Senior Estimator

•Estimated job cost of residential flooring and mud work; managed day-to-day activities, including estimating, job costing, and preparing bids; directly dealt with architects and designers; worked with multi-family, single-family tract housing and multi-million dollar custom housing projects.

Floor-Works (CTI), Phoenix, Arizona; Estimator, November 1999-June 2002

DeMarco Brothers, Omaha, Nebraska Estimator, December 1997-November 1999

EDUCATIONAL BACKGROUND

Arizona State University, Tempe, Arizona

Bachelor of Science - Justice Studies, August 2007

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