Project Manager Management

Atik Patel

San Diego, CA *****

Phone: 858-***-****

E-Mail: ************@*******.***

Career Overview

Seasoned project/program manager with 12 years of experience in software development of both retail and enterprise applications. MBA, PMP and Certified Scrum Master. Skilled communicator and motivator who leads teams develop quality, customer-focused products.

Qualifications

Waterfall/Agile (Scrum)

.net/java/web service

dev SaaS & Hosted systems

Complete SDLC

Outsourcing/Offshoring

International collaboration

Work Experience

April 2012 to Jul 2012

Carlsbad, CA

Project Manager

Managed all production support activities and web-based releases for Service360 platform.

Control Kanban and Scrum projects, including daily standups, backlog prioritization, task/work scheduling and release planning.

Supervise daily activities and IT operations to ensure production environment is secure and stable and that the correct customer functionality is available 24/7.

Manage a team of developers, data analysts and QA engineers located in US and Mexico.

Deliver and maintain enterprise-quality applications and services including C#, SQL DB and ETL components.

2011 to 2012

Mitchell International San Diego, CA

Project Manager II

Project Management for Mitchell's enterprise software solutions and hosted services.

Project management of Operations Maintenance and Release Management teams.

Provided technical response to escalations from level 1 & 2 support.

Managed enterprise apps and services including .net, java, ETL and Oracle/SQL DB.

Managed geographically distributed teams including developers and QA.

Implement SCRUM development and Kanban-style task tracking as per project needs.

Managed request submission, tracking and dashboarding in MS SharePoint to provide project status for management and stakeholders.

2009 to 2010

Intuit San Diego, CA

SW Project Manager

Project Management and Release Management for Intuit's ProSeries tax preparation product.

Maintained schedule and ensured release milestones for ProSeries CD and online updates were met per Intuit business needs.

Managed "ProSeries Eval", a customized marketing release for new customer acquisition.

Project management using SCRUM and waterfall techniques depending on team/project.

Technical liaison to 3rd-party vendors, reviewed contract documents and deliverables.

2006 to 2009

Hewlett-Packard San Diego, CA

Software Project Manager

Managed software support & product releases for Photosmart and Officejet products.

Managed dev release of HP Smart Web Printing v3.5 - 5.0 browser plugins (acted as Scrum Master for multiple release cycles).

Directed cross-functional and geographically distributed R&D teams to deliver software, firmware and drivers.

Organized demos for HP internal presentations and beta programs verify customer experience, resulting in three usability enhancements to software prior to software release.

Coordinated outsourcing budget for vendors (offshore and within the US): submitted POs, drafted contract documents, reviewed and approved invoices.

In Project Management Office facilitated collaboration among product groups - participated in Agile/SCRUM rollout, driver automation, release acceptance processes.

Facilitated SW demos for industry trade shows and press reviewers such as WSJ.

2001 to 2006

Hewlett-Packard San Diego, CA

Software Engineer

Provided technical leadership for software projects in HP's Consumer Inkjet Systems lab.

Developed HP online usage tracking software (v 3.5-4.5) using Java and c++.

Developed HP ProPrint (v1.5), a Photoshop plug-in to improve customer print experience.

Directed development and test partners in India to coordinate with US R&D teams.

Supervised transition of maintenance projects to HP India in Bangalore.

Designed automation tools for print drivers to instantiate drivers for multiple SKUs.

Reconfigured HP Deskjet print drivers for use with HP All-In-One devices.

Designed and implemented new functionality for PC-initiated device maintenance.

Interacted with firmware, I/O driver and application developers.

1998 to 2000

Emerson Process Controls Austin, TX

Software Engineer

Designed and implemented enhancements for DeltaV process control software suite.

Implemented new functionality for existing applications primarily using VC++ and MFC.

Developed simulation tools to troubleshoot I/O interaction between SW and FW.

Interacted with test and marketing departments and other development teams.

Participated in all phases of software development.

ducation __________________________________ MBA, Paul Merage School of Business Project Manager Professional (PMP), certified through PMI.

Scrum Master Certification (CSM), certified through Scrum Alliance.

Additional Information

BS in Computer Science, from the University of Texas at Austin ____________________________ dditional Information ____________________________

International business travel in India, Singapore, Moscow, and Prague.

Worked with partners in India, Singapore, Russia, China, Costa Rica and Japan.

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