Paralegal Student until May 12th.

ASHLY BOWERS

347-***-****

**-** **** **. **

Elmhurst NY, 11373

*****.******@*****.***

EDUCATION

NY Career Institute, New York, NY September 2010 – May 2012

• Paralegal / Legal Secretary Certification.

Moritz Legal Proofing, New York, NY June 2011

• Legal proofreading, including redlining, blacklining, EDGAR and citations.

Queens College, Flushing, NY August 2003 – August 2009

• Bachelors in Political Science (Law and Politics Concentration) and Anthropology (Pre-Professional).

SKILLS

• Windows-based applications: Word, Excel, and PowerPoint.

• E-filing within the NYS Unified Court System.

EXPERIENCE

Travel Counselor / Team Leader / Dispatcher

Commonwealth Worldwide, Long Island City, NY June 2006 – Present

• Corporate limousine industry using live, manual Livery Coach Dispatch.

• Arranged chauffeured services customized to clients' specifications in 35 countries and 550 cities.

• Promotions: from reservations to launching the Special Travel Services (STS) Department to a supervising Team Leader role in May 2008, and then to a supervising dispatcher in September 2010.

• Duties: corresponding via phone, email, and fax; proofreading manifests, researching incidents, updating system database and developed SOPs for training modules.

• Skills: strengthened customer service/support, both verbal/written communication, organizational and problem resolution skills in a diverse a fast-paced, mission-critical environment.

Operator / Dispatcher

MinuteMen Fleet Radio Dispatch Division, Woodside, NY August 2003 – June 2006

• Black car service with an automatic Aleph computer system.

• Promotions: relief supervising dispatcher from an entry-level operator taking reservations.

• Duties: navigated directions, confirmed reservations and assured events had sufficient transportation.

• Skills: manage time, multi-task, follow procedures thoroughly, and work well under pressure.

• Self motivated and able to work within a team.

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