Sales Customer Service
Resume:
Jeffrey Nolen
Houston, TX 77043
************@*****.***
Career Focus
I am a highly motivated sales associate with extensive customer service and sales experience. I am
pursuing a career in sales related functions, including inside and outside sales of products and services.
Summary of Skills
• Flexible team leader who thrives in environments that require managing and executing multiple
concurrent projects.
• Results driven achiever with exemplary planning and organizational skills.
• Innovative problem solver who generates workable solutions and resolve complaints.
• Extremely motivated self-starter who takes initiative with minimal supervision.
• Recognized for integrity, superior customer service, process improvement and implementation of positive
changes to help maximize operational objectives.
• Skilled in MicroSoft Word and Excel.
• Type more than 50 words per minute.
• Proficient in Spanish.
Accomplishments
Product Roll-Out
• Responsible for launching and marketing new products, including trade shows, sales training
and e-mail campaigns.
Marketing Requirements
• Worked with customers to define and develop business cases for new products.
• Wrote marketing requirements documents for future product development.
Market Research
• Defined industry segments and identified opportunities in domestic and international markets.
Business Startup
• Started and ran three successful startup companies in motorcycle manufacturing and instrumentation sales.
Sales Network Management
• Regional Sales Manager for two largest sales producing states, Texas and Louisiana.
• Assisted representatives with sales seminars and direct assisted sales.
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Customer Service
• Started “One Best Answer” committee for Anderson Greenwood (Tyco, Intl.) where customer
inquiries were streamlined, resulting in double sales figures.
Professional Experience
Vintage Dirt Bike, LLC. Houston, TX – Owner 03/2002-05/2011
• Started vintage motorcycle business. Restored and sold obsolete motorcycle parts worldwide.
Managed all functions of company including sales, purchasing, shipping, accounting, production, and
management of employees. Manufactured obsolete motorcycle parts under company name of
Vintage Obsolete.
Gulf Coast Valve and Instrumentation – Owner 05/2002-04/2008
• Called on major refineries and fuel oil terminals in Houston and Golden Triangle area of Texas. Repaired
and serviced Varec and other tank gauging instrumentation.
Anderson Greenwood (Tyco Intl.) – Applications Engineer 01/1998-01/2000
• Worked as engineer specifying valves for customer network and end-users all over the world. Handled
all representative and customer inquiries. Assisted manufacturing with special projects.
Varec International (Endress Hauser bought out Varec 05/2000) – Direct Manufacturing Sales
01/2000-06/2000
• Managed customer accounts selling fuel storage tank equipment and measurement devices.
Endress Hauser – Regional Sales Manager Texas/Louisiana 06/2000-06/2001
• Managed representative network and direct sales effort in largest sales producing sales area in the world.
Tyco International – Insides Sales 06-2001-05/2002
• Interpreted sales orders and assimilated them into factory work orders. Handled customer service inquiries.
Other Experience
Computer Program Analyst – Brown and Root Corporation
Purchasing Agent – Saudi Aramco
Engineering Expediter – M. W. Kellogg Corporation
Inside Sales Manager – R.J. Gallagher Corporation
Corporate Contract Writer – McDermott International
Regional Sales Manager – FTP Controls
Education
BBA – 1990 University of Houston, Houston, TX
Purchasing and Materials Management
Completed more than 180 hours in Business, Math and Science.
Contact this candidate