Customer Service Medical Assistant
Resume:
LUCRETIA JONES
Dallas, TX *****
Email: **********@*****.***
OBJECTIVE: Seeking a challenging and professional environment which allows me to utilize my diverse clinical and administrative skills in a healthcare setting.
EDUCATION:
2008 Remington College-Dallas Campus
Major: Medical Assistant Program
2002 Lake Highlands High School
Diploma Awarded
ACHIEVEMENTS:
College Dean’s List
College Perfect Attendance
Certified Medical Assistant
WORK EXPERIENCE:
2010 Telvista
Customer Service Representative
Call center
Answering inbound calls
2007-2009 Freeman Honda
Receptionist
answering phones(inbound & outbound)
greeting customers
filing
balancing credit cards
invoices
multiline
page system
check incoming and outgoing mail
2004-2007 Super Target
Cashier/Customer Service/Substitute Manager (GSTL)
stocking merchandise
doing returns and exchanges
answering phones
greeting customers
checking customers out
sub manager making sure cashiers have money
CLINICAL SKILLS:
EKG’S
Venipuncture
First Aid
CPR/AED
Autoclave
Urinalysis
Injections
Suture Removal
Suture Removal
Vital Signs
ENS/TENS Unit
Drug Calculations
Catheterization
Specimen Collection
Basic Hematology
Patient Mensuration
Surgical Scrub Techniques
Basic Pulmonary Testing
ADMINISTRATIVE SKILLS:
Filing
Patient Charting
Inventory
Keyboarding
Medical Records
Bookkeeping
Microsoft Word
Patient Scheduling
HIPAA Certified
ICD-9/CPT Coding
Power Point/Applications
Telephone Techniques
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