Customer Service Sales
Resume:
Mary S. Davis-Spivak
**** ***** **** ***, ***** Fl 33140
E-mail ***************@*****.***
OBJETIVES
To obtain a rewarding and challenging position within your organization, where my skills, knowledge and enthusiasm, will be utilized to maximize customer service, growth, and access for your organization.
RELEVANT SKILLS
Passionate and experienced in sales and marketing. Deliver outstanding results according to sales and growth goals. Strong customer relationship skills. Dynamic, hard working and exceptional well organized individual.
EDUCATION
Promesas Patrias High School.
High School Graduated.
University Santa Maria.
Caracas, Venezuela 1987
B.S Business Administration.
PROFESSIONAL EXPERIENCE
Gray & Sons Jewelers Store. Miami, USA December 1987 -1992
General Manager
Responsible for:
• Developed the sales strategy and training for the personnel.
• Evaluated and coached store staff (6 people) to increase customer satisfaction.
• Supervised accounting.
• Negotiated with wholesales to obtain the best pricing deal.
• Supervised inventory on a daily basis.
Started M.S.B. Fine Watches Corp. Miami, USA December 1992-2004
Jewelry and watches sales company
Owner and General Manager
Responsible for:
• Negotiate with wholesales to buy and sale obtaining the highest profits.
• Performed sales and marketing locally & internationally.
• Delivered a high standard of customer service.
• Made stock control on a daily basis.
Brooking Corp. Miami, USA December 2004-2008
Computer parts distribution company.
Administration Manager
• Ordered supplies by identifying needs.
• Processed invoices and other miscellaneous payments.
• Made arrangements for personnel traveling including: lodging, transportation, etc.
Accomplishments/Community Services:
In 2007, I organized and implemented plans for a charity drive to help Pinecrest Presbyterian Church build a new building. I found the sponsors to provide the food and beverage for all who attended.
By 2007 the City of Pinecrest was down from 57 police officers’ to 17 due to no benefits offers. I and other members of the community of Pinecrest decided to get involved through the collection of residents signatures and meetings (with the mayor, police and residents). We were able to have the City of Pinecrest provide the police officers with a health and retirement plan among other benefits. As a result, by the end of January 2008 we had back our complete enforcement of police officers with full pension and benefits.
In 2009 I participated in a fundraiser for the Animal Welfare Shelter in South Miami, FL.
Technical Proficiency: Microsoft Word, Excel and Power Point.
Languages: Fluent in English, Spanish, and Arabic.
References: Available upon request.
Contact this candidate