TRINIDAD GARCIA
**** *** ** ****** **. El Paso, TX 79912-8413 Mobile: 915-***-****
Experienced professional in the manufacturing and customer service industries with accountability for the overall operational leadership, tactical execution and financial performance with a successful record of P&L responsibility with sustained cost savings, increased productivity and quality objectives as a result plus assuring that product and process quality meets internal, industry and customer quality standards.
KEY SKILLS
Analytical, problem solving, and organized quality conscious leader with keen attention to detail.
Extensive experience in establishing and managing operations, from start-up to implementation.
Quality conscious leader who consistently meets deadlines and exceeds performance standards.
Extensive management training courses.
Proven management skills in budgeting and statistical analysis.
Influential in affecting the bottom line through innovative programs and outstanding customer service.
Ability to staff and train supervisory and frontline leadership.
Effective in fostering strong employee retention, staff training, and development.
Global perspective in business, budgeting, forecasting, production, purchasing, and materials management.
Experienced knowledge of U.S. and Mexican Labor Laws and U.S. and Mexican Customs
Computer literate and proficient in Microsoft Office.
Bilingual: English/Spanish - Strong interpersonal and functional verbal and written communication skills.
Devry University – Institute of Technology – Applied Science in Electronics Engineering
SELECTED ACCOMPLISHMENTS
Improved production by 30% - Created product specific lines and implemented production incentives program.
Reduced total manpower by 25% - Introduced / implemented lean manufacturing concept in production lines.
Reduced inventory by 20% - Implemented new inventory control system and periodic cycle counting program.
Reduced scrap rate by 80% - Established process to review potential scrap and salvage - rework/clean/warranty
PROFESSIONAL EXPERIENCE
Houston Foam & Plastics, Inc. – El Paso – October 2008 to December 2008
3 Month Consultancy Project – Increase Production, Eliminate Backlog, Reduce Material Consumption
A leader in the foam cushioning/insulation industry.
Production Manager, El Paso, TX
Responsible for the operations production insuring workflow consistency and metrics are met to fulfill customer satisfaction. Increased production to eliminate backlog and reduced material consumption to required levels. Insure workflow consistency and metrics are met to exceed customer satisfaction. Increased production and reduced headcount by implementing rigorous training and communications plan.
Reckitt Benckiser – January 2008 to July 2008
6 Month Consultancy Project – Production Build Up of Finished Goods Inventory and Close Operations
A global force in household, health and personal care, delivering ever better solutions to consumers The company is consistently growing ahead of the industry due to its leading brands, its operations in over 60 countries and sales in 180, and its highly motivated multinational management.
Plant Manager, El Paso, TX / Cd. Juarez, Chihuahua, Mexico
Responsible for P&L and all operational aspects. Line manufacturing of household items and devices, which includes assembly and packaging. Insure workflow consistency and metrics are met to exceed customer satisfaction. Perform continuous analysis to insure maximum efficiencies and processes are in place. Increased production and reduced headcount by implementing rigorous training and communications plan. Provide regular reports on production and quality performance. Meet production requirements for inventory build up plan and insure all aspects of closing the operation are fulfilled.
TRINIDAD GARCIA
7284 Luz de Casita Ct. El Paso, TX 79912-8413 Mobile: 915-***-**** ********@***.**.***
PROFESSIONAL EXPERIENCE (CONTINUED)
Spectrum Wave, Corp. – March 2005 to December 2007
Provider of integrated and customized outsourcing manufacturing and service solutions to the telecommunications industry.
Manager, Operations, El Paso, TX
Managed startup of new manufacturing / service center facility. Full P&L responsibility and oversee all operational aspects including an aggressive program of growth and continuous improvement through introduction of new processes and technologies. Line manufacturing of bar code scanning devices, which includes assembly, testing and packaging. Repair of cellular telephones to component level and radios for barcode data scanning devices utilizing lean manufacturing concepts. Insure workflow consistency and metrics are met to exceed customer satisfaction. Perform continuous analysis to insure maximum efficiencies and processes are in place. Deal directly with customers and provide regular reports on production and quality performance.
Telxon Corporation / Symbol Technologies, Inc. – April 1986 to June 2004
Leading global manufacturer and service provider of wireless and mobile information systems including hand-held barcode data scanning devices.
Director, Operations, El Paso, TX / Cd. Juarez, Chihuahua, Mexico 1999 to 2004
Senior Operating Executive with full P&L responsibility for the strategic planning, development, twin plant management, and fulfillment of customer requests with 300+ employee service center/production operation.
Introduced productivity improvements, process reengineering, cost reduction, and performance management initiatives which consistently improved production output, product quality and customer satisfaction.
Led consolidation of operations and transitions from Chicago, IL and Lake Forest, CA. to ElPaso / Juarez facility.
Restructured and implemented employee training program; trained/retrained all employees and top-level management personnel.
Manager, Operations, El Paso, TX / Cd. Juarez, Chihuahua, Mexico 1997 to 1999
Managed the transition and start-up of a new service center facility in El Paso/Juarez from Houston, TX.
Managed construction of building, obtained classification codes for materials, and import/export permits for product.
Managed relationships with US and Mexico government entities, to insure all required permits were obtained.
Staffed both facilities with production teams, engineers, and material managers and all other personnel to insure the success of start-up project.
Worked closely with senior management team in Houston, TX to insure timeline was met and monthly and quarterly goals were achieved.
Met and exceeded all time, production, and budgetary objectives.
Obtained 40% to 70% profit margins once transition was complete. Results obtained were instrumental in future transitions and consolidation of other facilities to El Paso/Juarez.
Manager, Operations, Houston, TX. 1994 to 1997
Managed all production areas, including training of management staff and frontline leadership in continuous improvement practices, material reduction techniques, streamlining of shipping and receiving areas, and improved response time to customers. Monitored and tracked all pertinent metrics within the facility to enhance continuous improvement.
Reduced Mean Time To Repair (MTTR) by 30% and Turnaround Time (TAT) by 25%.
Negotiated service contracts, established pricing, and service requirements for major customers.
Assistant Manager, Operations, Houston, TX. 1993 to 1994
Led startup of new manufacturing / service center facility. Performed plant layout, equipment selection and information technology management. Staffed, trained, and managed over 100 employees. Developed policies, procedures and scheduling. Managed manufacturing lines / repair production, quality assurance, staffing, resource utilization, customer service, and technical support.
Field Support Specialist, Plano, TX. 1990 to 1993
Customer Service Engineer, Houston, TX. 1988 to 1990
Bench Technician, Plano, TX. 1986 to 1988