Renay Ramos
Spring Hill, Florida 34608
201-***-**** (Cell) 352-***-**** (Home)
om2msp@r.postjobfree.com
OBJECTIVE
I am a highly professional, detail oriented and reliable Administrative Assistant, actively seeking a
new and dynamic position within the Administrative Support Team in which I can further utilize
the office skills and knowledge I have acquired throughout my career, adapting quickly to diverse
duties and always willing to learn and grow.
WORK EXPERIENCE
Ultimate Health Plans, LLC (Spring Hill, FL) January 10, 2012 – November 2012
Administrative Assistant
• Answer Phones and Route Calls
• Payroll Coordinator – Initiate process for background checks and drug screen. Enter new hire
information into ADP payroll program and Process Bi-weekly Payroll.
• Accounts Payable Coordinator– GL code invoices for check run and payment processing in Great
Plains Accounting Program. Make bank deposits using on-line banking, balance checkbook and
reconcile bank statement.
• Set Up and Maintain All File Systems
• Order Supplies as Necessary
• Prepare Correspondence
• Send, Receive and Distribute Mail
Credentialing Coordinator
• Initiate application process for physicians to join organization.
• Review initial physician application for completeness.
• Verify licenses are up to date with no restrictions.
• Verify Board Certification.
• Obtain primary source verification.
• Query the National Practitioner Data Bank.
• Review documentation of facilities joining the organization for completeness.
• Present complete credentialing applications to the Medical Director and Credentialing Committee for
review and approval for physician and/or facility privileges to the organization.
• Upon approval, prepare and forward welcome letter to physician and/or facility.
• Maintain spreadsheet of all credentialed physicians to include:
o Initial Credentialing Date
o Expiration Dates of Licenses, Insurance, Hospital Privileges, and Board Certification.
Access Healthcare Physicians, LLC (Brooksville/Spring Hill, FL) November 2010 – January 2012
Credentialing Assistant (Dept. Closed Sept 2011)
• Processes initial applications and reappointments for hospitals, surgical centers and managed
care entities for assigned divisions.
• Maintains and monitors complete file for provider’s licensure and credentials for renewal.
• Maintains and updates CAQH database.
• Maintains and updates continuing medical education credits and other training requirements.
• Maintains and updates curriculum vitae profiles for each provider.
Accounts Payable (Sept 2011 – January 2012)
Relocated to Spring Hill Florida –
Unemployed January 1, 2010 until November 22, 2010
Prospect Heights Care Center (Hackensack, NJ) November 2003 - December 2009
Administrative Assistant/Credentialing Coordinator
• Worked directly with the Administrator, President of the Organization and Director of Operations.
• Compiled data for State Survey, Joint Commission Survey and Performance Improvement
Meeting Minutes.
• Entered administrative staff payroll hours.
• Managed administrative team's calendar and reserved conference rooms.
• Created and prepared documents and postings with the collaboration of departmental directors for
accurate and timely writing, editing and preparation of final copy from draft to distribution.
• Made daily bank deposits via online check scan banking and cash deposits.
• Maintained Purchase Orders and ordered supplies as necessary.
• Distributed mail.
• General office skills – typing (40-45 wpm), faxing, filing, copying.
• Performed other duties as required.
• Employee of the Month 2005 and 2009
Credentialing Coordinator
• Reviewed initial physician application for completeness.
• Verified licenses were up to date with no restrictions.
• Verified Board Certification.
• Obtain primary source verification by calling and writing the colleges listed on the application.
• Query the National Practitioner Data Bank.
• Presented completed credentialing applications to the Administrator and Medical Director for review
and approval for physician privileges to the facility.
• Upon approval, prepared and forwarded welcome letter to physician.
• Maintained spreadsheet of all credentialed physicians to include Date of Hire, License expiration
dates (License, DEA, CDS), next re-appointment date.
Ingleside Center (Old Tappan, NJ) October 1998 - March 2003 Closed
Office Manager/Bookkeeper/Receptionist
Office Manager
• Office Manger in training prior to facility closing - Responsible for the organization and
maintenance in all aspects of the business office to keep it running efficiently.
• Accounts Receivable, patient billing, entered payments to resident accounts, knowledge of
A/S400 Application.
Bookkeeper
• Accounts Payable Coordinator using Oracle Application.
• GL coding and submission of invoices to corporate office for payment.
• Managed petty cash disbursements and reconciliation.
• Prepared checks for various disbursements along with reconciliation of checking account.
• Payroll Coordinator for approximately 100 employees using ADP and Winstar for Windows.
• Benefits Coordinator administered benefit packages to employees along with orientation and
processing of insurance and 401K documentation to corporate office.
• Assumed temporary position of Payroll Coordinator for Inglemoor Center, Englewood, NJ and
trained Payroll Coordinator at Ridgewood Center, Ridgewood, NJ.
Receptionist
• Front office reception, greeted patients, family members, and vendors.
• Answered phones and routed calls.
• Conducted facility tours to potential clients.
• Managed Admission and Discharged Resident tracking system.
• Opened and distributed mail.
• Maintained Purchase Orders and ordered supplies as necessary.
• Managed and maintained OSHA log.
• Maintained and updated physician licenses.
• Made daily bank deposits.
• Ordered supplies as necessary.
• General office skills - typing (35-40wpm), faxing, filing, copying, transcription, appointment
scheduling.
TECHNICAL PROFICIENCY
• MS Word, Outlook 2007 and 2010, Windows XP/Vista
• Knowledge of Excel
• Knowledge of Power Point
• Adobe Acrobat Standard 9
• Internet
• Xerox Copier/Fax Machines, HP Printer. Canon Printer
• Calculator
• Multiple-line phone system
EDUCATION
HoHoKus School of Secretarial and Medical Sciences, (Ramsey, NJ)
Completed: July 1997
Graduate, 12 month Medical Secretary/Medical Assisting Program with Sonography
Certificate, Deans List
St. Thomas Aquinas High School (Bronx, NY) Completed: June 1980
Diploma
References available upon request