Dale J. McCluskey
Topeka, Kansas 66614
Cell 785-***-****
Capabilities
Demonstrated experience in Healthcare Administration and Human Resources Administration encompassing staff, director and executive level positions.
Extensive work with senior executives on organizational, strategic and operational goals.
Business, management and leadership skills consistently proven at all organizational levels.
Professional Experience
Account Manager
Labormax Staffing - Topeka, Kansas 10/11 - Present
Working with employers to meet permanent or temporary staffing needs. HR skills used daily with interviewing, the onbarding process and placement.
Sportscaster
Northeastkansassports.com - Beloit, Kansas 8/10 - 8/11
Broadcast Sabetha High School football and basketball over the internet. Pre-game preparation and interviews were a part of a comprehensive broadcast.
Director of Rural Health Clinic
Holton Community Hospital - Holton, Kansas 8/08 - 10/09
Provided management oversight of day to day activities of the 8 Provider clinic.
Responsible for human resources activities that included staffing, payroll, performance evaluations and policies and procedures.
Responsible for generating monthly production reports and reviewing financial analysis reports.
Created new services for the clinic including sports physicals, pharmacy refills policy and patient satisfaction surveys.
Participated in committees, work groups and task forces including, Leadership Team, Customer Service, Medical Staff, Quality Council and Management Team.
Operations Manager – Rural Clinics
The Physician Network - Lincoln, NE 11/05 - 8/08
Provided executive managerial oversight to primary care clinics with managers, medical directors and staff.
Developed new services for clinics through research, cost analysis and implementation processes.
Represented Management on committees and special projects.
Liaison for Rural Health Clinic designated primary care practices.
Practice Manager
Southwest Family Health - Lincoln, NE 9/03 - 11/05
The Physician Network
Provided daily management and leadership to a five provider practice.
Developed new business plans and clinical services such as laser, stress testing asthma clinics and lab and radiology.
Responsible for all financial and human resources activities.
Patient Accounts Team Leader
Nebraska Heart Hospital - Lincoln, NE 2/03 - 6/03
Provided leadership in a new hospital setting up the patient accounts department.
Developed the policies and procedures for patient accounts and all billing procedure.
Coordinated all activities of business for third party payers.
Vice-President Human Resources
Cloud County Health Center - Concordia, KS 10/93 - 1/03
Served as a member of the executive administrative team and participate in the development of hospital objectives, strategic planning and Board of Trustees.
Carry out the managerial function of setting objectives, planning, staffing and operational activities of assigned departments for over 60 employees.
Developed a complete Human Resources policies and procedures manual and handbook revision.
Coordinated the benefits transition in hospital and clinic mergers.
Designed, developed and implemented full range of Rehabilitation services.
Safety Officer and Chairman resulting in no major deficiencies in seven years.
Director of Personnel
Cloud County Health Center - Concordia, KS 6/91 - 10/93
Managed and performed all activities of the Personnel office including benefits administration and payroll for over 350 employees.
Constructed and implemented new wage and salary program.
Researched and directed complete revision of 70 job descriptions to meet ADA standards.
Developed and implemented complete revision of orientation program.
Conducted employee opinion surveys and implemented programs to improve employee and customer satisfaction.
Other Positions Held
Management Consultant
Dewolff, Boberg & Assoc., Inc. - Hilton Head, SC 10/89 - 11/90
Personnel Coordinator
Footlocker Distribution Center - Junction City, KS 2/87 - 10/89
Human Resource Coordinator
St. Francis Hospital & Medical Center - Topeka, KS 2/86 - 2/87
EDUCATION: M.S. Industrial Psychology Emporia State University - Emporia, Kansas
B.S. Psychology Emporia State University - Emporia, Kansas
REFERENCES: Available Upon Request