Account Manager/Technical Sales

CAREER OBJECTIVE: To obtain an Account Management / Technical Sales position with a growing and industry leading company. Use my experience and abilities to help reach company goals and eventually secure a key leadership position within the company.

SKILLS SUMMARY:

 Skilled at establishing relationships with key customer personnel to determine program objectives and acting as the primary liaison though the life of the program

 Core competencies in Program Development, Project Management and Team Leadership.

 Characterized by others as being a strong leader, direct and decisive, goal-oriented and having strong interpersonal skills.

 Excellent at directing and managing internal and external launch team activities (including Sales, Design, Quality, Production, Material, Logistics, Vendors, Tooling, Accounting) to ensure program completion and implementation.

 Extremely proficient in all aspects of implementing new business from concept to production.

PROFESSIONAL EXPERIENCE & ACCOMPLISHMENTS

PROGRAM MANAGER – SUR-FLO PLASTICS & ENG., Warren, MI. Feb 2006 – Jan 2009

 Supported the quotation process, and developed the program budget/plan.

 Served as the primary interface to the Customer (OEM and Tier 1’s) for all technical and program issue resolution.

 Supported all customer product development meetings, providing technical leadership.

 Translated the customer’s product and program requirements into achievable program plans.

 Managed kickoff activities with tooling, equipment, and material suppliers.

 Led cross-functional teams to facilitate execution of program plans to meet APQP requirements and program deliverables.

 Ensured on-time delivery of all pre-production product.

 Coordinated manufacturing readiness and launch activities.

 Responsible for PPAP Submissions and Run At Rate/Process Sign-Off documentation.

 Managed continuous improvement initiatives for products in production.

 Customers included: GM, Lear, IAC, Chrysler, Goodwill Industries

PROGRAM MANAGER - NICHOLAS PLASTICS INC., Allendale, MI. Jan 2005 – Sept 2005

 Managed projects from receipt of purchase order/authorization to proceed until customer approval of production process and beyond.

 Determined project requirements and released statements of work to all cross-functional team members.

 Met with customer personnel to determine design/timing/project requirements and communicated project information to proper internal channels.

 Managed design activities such as release of product prints and cad data for internal and external approval.

 Created and managed MS Project timelines and budget spreadsheets for internal and external use.

 Supported program launch activities such as program rollouts, tooling reviews, tooling tryouts, prototype evaluation, plant build events, open issues reviews, etc.

 Customers included: GM, Lear, Siegel-Robert Inc., Flex N Gate, Toyoda Gosei

PROGRAM MANAGER - M & T ENGINEERING SOLUTIONS

(REPRESENTING: LIBRALTER PLASTICS INC., Walled Lake, MI) Sept 2004 – Jan 2005

 Managed projects that were in prototyping/pre-production phase of launch.

 Worked with design group/designers to update data with Lear directed engineering changes based on initial prototyping evaluation.

 Communicated/managed prototype tooling changes with tooling source to evaluate feasibility, run tooling, and modify parts based on Lear engineering direction.

 Supported prototype tooling runs/evaluations.

 Supported Lear engineering at build activities.

 Worked with quality group in creating prototype documentation to support build events.

 Updated internal project documentation and Lear Profile Online Project Management System.

 Customers included: Lear, GM

PLASTICS ENGINEER - LIGON BROTHERS MANUFACTURING CO., Almont, MI. June 1995 – March 2004

 Became sole engineer managing plastics launches; handling 20-30 programs simultaneously, each in different stages.

 Performed cost estimating for 500+ plastic product proposals which included obtaining and negotiating material, tooling, and equipment cost and timing from vendors and suppliers.

 Assisted the Sales group in new product development activities involving meeting with customer personnel, determining and negotiating program requirements, quote preparation, and ensuring product manufacturability.

 Developed program questionnaire for sales group used in quote process involving product specific questions, which identified and eliminated issues when program went to launch.

 Created product specific quote program templates that equated to quicker quote turnaround.

 Created new program kickoff/launch form, which standardized necessary launch information, reduced launch meeting duration, eliminated unnecessary and repetitive communication, and reduced follow-up meetings.

 Led and coordinated development of product prints with GD&T, performance, and material specifications.

 Learned and trained others on CMS-AS400 database system to be able to input part specific Bill of Materials and Routing information so that it was available to the Accounting, Materials, Scheduling, and Manufacturing departments at time of kickoff, which eliminated unnecessary and repetitive communication.

 Provided on-going process engineering assistance and launch support to the manufacturing function.

 Performed process improvement experiments, DOE analyses, aided in performing 8-D analyses and resolving product quality issues.

 Customers included: Precision Plastics, Saar Gummi, Decoma/Lexamar, Guardian Automotive, Chrysler, ThyssenKrupp-Budd

EDUCATION

Kettering University (Formerly GMI Engineering & Management Institute), 1994-1999

Bachelor of Science in Mechanical Engineering – Plastic Product Design

PROFESSIONAL SEMINARS

APQP FMEA, Control Plans, & Mistake Proofing; American Management Association: Improving Your Project Management Skills; 5S Lean Manufacturing; Six Thinking Hats; AutoCAD; Extrusion Tooling Design; Pressure Sensitive Adhesive Technology; Snap fits, Press fits, & Welding of Plastics, Ergonomics, GD&T

REFERENCES

Available upon request

Contact this candidate