Experienced Receptionist
Resume:
Charisma D Mitchell
Bronx, New York 10456
********.********@*****.***
Objective: Seeking a position where my skills and knowledge can be challenged to the benefit of the company
Experience:
Marrakech Hotel 06/2008- Present
Front desk agent New York, NY
● Ensure reservations are taken correctly and courteously.
● Greets guests in a warm and friendly manner using focus skills and personalized service
● Keep records of room availability and guests' accounts.
● Answer inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment and travel directions.
● Perform other related duties as required
● Demonstrates a pleasant and enthusiastic demeanor at all times.
T.G.I F 11/2007-10/2010
Restaurant Hostess New York, NY
● Greet guests, escort them to tables, and provide menus.
● Assign work tasks and coordinate activities of dining room personnel to ensure prompt and courteous service to patrons.
● Schedule dining reservations and arrange parties and special services for diners
● Serve the First point of all Customer Contact on the phone or in person
Slam dunk Sportswear 11/2003- 10/2007
Cashier/ Sales Representative Bronx New York
● Aid customers in locating merchandise.
● Communicate customer requests to management.
● Assist in completing price changes within the department.
U.S Open Tennis center 08/2007-02007
Hospitality captain Flushing New York
● Provided clerical support for customers regarding events
● Maintaining accurate Filing system
SND’S Underground 03/2002-10/2003
Sales Associate New York NY
● Helped consumers with general promotions in store and all store products
● Educated customers regarding the benefits of products and services as well as answer questions regarding equipment, coverage area, pricing, and availability.
● Generated sales for Men’s, women’s and Children’s apparel
Education: Hostos Community College 01/2010-present
Obtaining Equivalency diploma Bronx, New York
References: Available upon request
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