Customer Service, Handeling cash up to $65.000, Supervisor
Resume:
Sheena Dedmond
New Orleans, LA 70126
Home: 504-***-****
Cell: 504-***-****
Primary: Cell
ok8roz@r.postjobfree.com
About Me
I graduated high school with honors. I am enrolled in a 4 year accredited university. My major is Biology/Pre-Medicine, my minor is Chemistry. I would like to be an Obstetrician/Gynecologist. Until I graduate from Medical School, I would like to endeavor in different aspects of the working field. I enjoy providing good customer service in every job I do. In life, there will always be consumers, no matter what you do. Even so, in the medical field.
Employment History
11/2011 – 06/2011 Harrah’s Casino
Casino Cashier
8 Canal St.
New Orleans, LA 70130
Responsibilities Exchange currency
Cash checks
Cash Advances
Cash out chips
Give out lines of credit
Make payments to lines of credit
Handle a till of $65,000
Title 31
06/2009 – 08/2010 Macy’s
Sales Associate
3301 Veterans Memorial Blvd.
Metairie, LA 70002
Responsibilities Give outstanding customer service
Make sales
08/2008 – 12/2008 National/Alamo Rental Car
Rental Agent
225 East Airline Hwy.
Kenner, LA 70062
Responsibilities Generate rental contract
Make sales
Handle cash, if needed
Good customer service
Meet with sales manager to discuss sales
03/2007 – 05/2008 Sheraton Hotel
Starbucks Supervisor
500 Canal St.
New Orleans, LA 70130
Responsibilities Legendary customer service
Handle cash
Oversee staff
Keep staff knowledgeable of new production every quarter
Set up store every quarter
Keep inventory
Order items as needed
Watch revenue
Meet with hotel’s F&B managers as needed
Meet with Starbucks DM as needed
Meet with Starbuck DM and other franchise Starbuck’s
supervisors as needed
05/2006 – 02/2007 Starbucks Coffee
Barista promoted to Shift Supervisor
1677 Barataria Blvd.
Marrero, LA 70072
Responsibilities Legendary customer service
Handle cash
Handle safe
Bring monies to bank to put in store’s account, make change, if
need be
Close tills at the end of the day
Open and lock up store
Oversee staff
Handle tips
Place staff where needed to set day up for success
Keep staff knowledgeable of new production every quarter
Set up store every quarter
Keep inventory
Order items as needed
Watch revenue
Meet with store manager as needed
Meet with DM and store manager as needed
Meet with DM and other Starbucks store managers and supervisors
as needed
Education History
04/2010 – Present Herzing University
2500 Williams Blvd.
Kenner, LA 70062
02/2009 – 07/2009 Lenora’s School of Phlebotomy
60529 N. Ridgewood Dr.
Slidell, LA 70460
Activities Partook in school lessons
Partook in clinical at Northshore Hospital in Slidell, LA
Gave “WELCOME” speech at graduation
Accomplishments Phlebotomy Tech Certification
Electrocardiogram Certification
08/1998 – 05/2002 McDonogh #35 College Prep Senior High School
1331 Kerlerec St.
New Orleans, LA 70116
GPA 3.8
Activities Honors Program
Held position in Class Office every year
Advanced and Traveling Choir
Flag Team
Debate Team
Softball
’01 Winter Formal Sweetheart
Accomplishments High School Diploma
BESE Scholar
Community Activities
I have been a member of OES (Order of Eastern Stars) since 06/2005
I have worked with ACORN in providing homes for the community
I have worked with my church, Fellowship Missionary Baptist Church, where we have done
multiple tasks to provide shelter, food, and spiritual gain as needed in the community
I have worked with Partners in Time at the Second Harvest Food Bank
Comments
I just would like to say that I appreciate your time and effort in reading this resume.
Thank you for this opportunity.
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