Customer Service Representative

Experienced in business related activities, exceptional customer service and understands the importance of team work. Ability to achieve outstanding sales results through cold calling, internet follow up and scheduling of product/services demonstration meetings.

Work History

Adams Consulting, Inc (09/2010 – 04/2012)

Receptionist/Assistant Program Manager

Office related services such as:

• Answer Phones

• Lead Generation

• Appointment Scheduling

• Assist with Compliance Program Management

Best Buy, Inc (03/2010 – 09/2010)

Customer Service Specialist

Customer service and related services such as:

• Resolve Customer Issues

• Up-Sell Products and Services

• Process Credit Applications/Returns

Target, Inc (08/2007 – 07/2009)

Customer Service Representative/Cashier

Provided customer service and support as needed throughout the store such as:

• Cashier Services

• Starbuck Customer Service

• Product Ordering/Inventory Control

Education

Graduate: Ridgeview High School – 2007

Graduate: Blackstone Career Institute; Medical Billing and Coding – 2011

Enrolled: Hillsborough Community College

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