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Customer Service Human Resources

Belmont, NC
15.00 hourly
August 22, 2012

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Fretia Renae Flinchum

*** *** **** ****** ****

Rockingham NC 28379

Telephone 910-***-****


• Montgomery Community College/Continuing Education 2011- present

Troy, NC

Associate in General Education – LPN program

• Montgomery Community College/Continuing Education 2008

Troy, NC

Phlebotomist Course

• Montgomery Community College/Continuing Education 2008

Troy, NC

CNA II Certification Course

• North Carolina Dept. of Health and Human Services 2008

Raleigh, NC

Medication Aide Course

• Richmond Community College/Continuing Education 2007

Laurinburg, NC

CNA Certification Course

• Richmond Community College 2006–2007

Hamlet, NC

Coursework toward Associate of General Education

• Fayetteville Technical Community College 2006-2007

Fayetteville, NC

Coursework toward Associate in General Office

• Anson Senior High School 1989

Wadesboro, NC

High School Diploma


• FirstHealth Moore Regional Hospital 2009 – Present

Pinehurst, NC



• Richmond County Hospice 2007 – Present

Rockingham, NC


• DaVita Dialysis 2009 – 2012

Biscoe, NC

Patient Care Technician

• Liberty Home Care & Hospice 2007 – 2010

Rockingham, NC

CNA I, Part-time

• Kingswood Nursing Center 2008 – 2008

Aberdeen, NC

CNA I, Part-time

• Cortek, Inc. 2006 – 2008

Hamlet, NC

Customer Service: Responsibilities included customer interfacing for

quotes, entering engineering specifications, coordination of interstate

and intrastate shipments and carriers, Accounts Receivable,

assisting with Human Resources functions.

• Community One Bank 1998 – 2006

Teller: Responsibilities included money accountability, customer service,

new accounts, vault custodian, and daily, weekly, and monthly reports.

• BB&T 1996 –1998

Ellerbe, NC

Teller: Responsibilities included money accountability,

balancing my teller window, telephone, and customer service.

• Food Lion, Inc. 1987 –1998

Aberdeen NC

Bookkeeper: Responsibilities included opening and closing the store

as manager on duty, supervision of 6-8 people, money

accountability, balancing my register and the store safe,

filing reports, deposits, customer service, and deposits.


• Boy Scouts of America 2004 – 2012

Cub Master/Den Leader/Trainer

Organized Day Camp, Popcorn Chairman, and Pine Wood Derby events.

• Richmond County Literacy Council Board of Directors 2005 – 2006

Rockingham NC

Served on Fundraising Committee and Human Resources Committee.

• American Red Cross, Richmond County Branch 2004-2006

Rockingham NC

Organized and Conducted Blood Drives in Richmond County.

Obtained Introduction to Disaster Services and Armed Forces Emergency Services

(AFES) training.

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