Debra K. Jones
Home: 518-***-**** ** Manchester Drive
Cell: 518-***-**** Clifton Park, NY 12065
OBJECTIVE: To expand on my knowledge and experience in a professional environment.
PROFESSIONAL PROFILE:
• Highly organized, dedicated and committed to professionalism.
• Excellent Written, oral and interpersonal skills.
• Works well independently with attention to detail.
• Creativeness in problem solving.
• Proficient in Word and Excel
• Experience in creating Crystal reports
• Experience in installing and training Electronic Medical record software/updates
PROFESSIONAL EXPERIENCE
Application Specialist
Center for Disability Services – Albany, New York 2009- Present
• Responsible for implementing/training of clinical/medical staff on Electronic Medical Records.
• Building/designing/implementing templates for multiple doctors and clinical staff.
• Help staff with billing and oversee billing code functionality with multiple systems.
• IT support to multiple doctors and clinical staff.
Training and Implementation Analyst
Nightingale Healthnet Corporation – Pembroke, Massachusetts 2007- 2009
• Responsible for training clinical/medical staff on electronic medical record (PWS) applications.
• Building/designing templates for multiple clinical staff.
• Creating and Implementing new workflows.
• Creating reports in Crystal report writer.
• Integrating E-Prescribe with electronic medical record application.
Child Health plus Eligibility Specialist GHI HMO – Albany, New York 2003 to 2007
• Responsible for eligibility and day to day workflow of all Child Health Plus Applications
• Creating all processes for uploading enrollment to NYS and GHI enrollment.
• Interacting with potential members/members and internal staff.
• Maintains enrollment records.
• Mailing of correspondence to potential members/members.
• Preparation and oversight of Child Health Plus audit.
Marketing Retention Representative Fidelis Care New York - Albany, New York 2001 to 2003
• Responsible for obtaining current membership and network development in several counties.
• Interacting with members and providers about questions and concerns.
• An understanding of plans policies and procedures.
• Facilitated enrolling into Government Programs.
Accounts Payable Manager D. A. Collins Construction – Mechanicville, New York 1999 to 2001
• Full charge of Accounts Payable, back up to Payroll.
• Bank Reconciliation’s.
• Maintaining vendor files.
• Check processing- full charge.
Account Payable/Claims Representative CHP/Kaiser Permanente NE – Latham, NY 1995 to1999
• GL coding, data enter/maintain vendor invoices.
• Support claims/Accounts Receivable department in problem solving.
• Investigate employee/customer inquiries.
• Reconcile checking/Payroll accounts.
EDUCATION:
Associate Degree, Business Administration
Baker College – Flint, MI
Currently attending AAPC, working towards CPC
Completed Anatomy @ 91% - On-line
OTHER:
Liberty Tax Preparer – Latham 2004