Customer Service Sales

Ashly Higgins

** *** *****, **********, ** *****

Tel: 908-***-****

Summary of Experience:

Highly qualified professional with a diverse background in sales, with emphasis on retail and insurance. Strong background in customer service, and client management.

Skills Learned: Detail orientated, strong work ethic, good communicator, adapts to new technology, generate new ideas, prioritizes tasks.

Computer literacy: Microsoft Word, Excel, and PowerPoint, and other business applications.

Personal Attributes: Excellent interpersonal skills, customer service focus/attention, initiative, reliability, independence, product awareness, attentive and values other peoples opinions, and promotes team atmosphere.

Education:

Ridge High School Graduate, Basking Ridge, NJ 07920 June 2003

Raritan Valley Community College, Raritan, NJ Sept 2003-May 2005

Artistic Academy-Morris Plains, NJ Dec 2006-May 2007 Esthetician Program

Experience:

February 3, 2010-Present Lincoln Financial Group - Parsippany, NJ

Sales Specialist

• Manage daily operations which include daily contact with brokers

• Assist sales representatives with quotes for Life, LTD, STD, and Dental products

• Oversee all customer service issues between home office and brokerage partners

• Submits accurate and timely sales reports

• Organizes account records on sold and enforced groups

November 1, 2007 to February 2010 Bobbi Brown – Bloomingdales - Short Hills, NJ

Beauty Advisor

• Performed skincare and make up applications on a daily basis

• Exceeded all personal sales target figures

• Succeeded in increasing client accounts

• Established new customer accounts and contacted customers with store special events

• Educated clients on skin care, new products and make up application

August 2005 to November 2007 Sephora Inc. - Bridgewater, NJ

Color Expert/Skincare Specialist

• Advised clients on skincare and consulted clients on skincare

• Attended seminars to help promote skin care lines

• Met and exceeded all sales targets

• Assisted with training new store personnel

• Designed a color palette to help clients with color choices for make up

November 2004 to July 2005 Guess Inc. - Short Hills, NJ

Customer Service Associate

• Assisted clients in the store with sales and clothing inquires

• Provided assistance for all customer service issues

• Helped with the daily operations of running the store

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