Quality Management

ZAMAN ALI, CET

** ********** ***** ****: 905-***-****

Brampton, Ontario, L7A 1S4 Cell: 416-***-****

Email: oipi36@r.postjobfree.com

OBJECTIVE:-

To effectively explore my extensive knowledge, experiences, skills, education and training in quality and productivity in an organization where profitability can be maximized and customer satisfaction takes priority, and to continually improve the effectiveness of the quality management system.

PROFESSIONAL PROFILE:-

• Excellent oral and written skills.

• Capable, hardworking, responsible and punctual.

• Quite capable of working without supervision.

• Great organizational skills.

• Willing to take on new responsibilities.

• Multi tasker including “hands-On” operations.

• Great people skills with both internal and external customers and suppliers.

• Independent, organized and self motivated.

• Persistence with follow through on project status.

EDUCATION & TRAINING:-

3/19/04 WHMIS Train the Trainer IAPA

11/17/03 Quality Management System Auditor RAB

4/2002 WSIB Certified OH&S Rep. WSIB

3/2002 ISO 14001 EMS Internal Auditor QMI

9/2001 ISO 14001 EMS Essentials QMI

3/2001 ISO 9001:2000 Transition Training QMI

11/2000 Quality Management System – Provisional Auditor RAB

6/2000 Quality System Auditing (Lead Auditor Certification) KPMG

4/1998 ISO 9000 & QS 9000 Internal Quality auditing 3C Technologies Inc

1988-1993 Manufacturing Engineering Program Certificate Humber College

Quality Assurance Program Certificate (Honors) Humber College

Business Management Studies Humber College

Supervisory Studies Humber College

1996 Industrial Mechanic (Millwright) OTAB

1984 Basic Engineering Course (Aircraft & Engines) Antigua

1981 General Aircraft Maintenance Course US Air Force

Power Plant Mechanic Program (Panama Canal)

1976 Fitter Machinist Diploma GUYSUCO

1971-1976 Mechanical Engineering Diploma (City and Guilds of London Institute)

COMPETITENCIES:-

• Twenty one years experience in the automotive industry with thorough knowledge of developing, implementing and maintaining a Quality Management System including: -

QS 9000, ISO 9001:2008, TS 16949:2009, TL 9000, AS 9100, OHSAH: 18001, and ISO 14001.

• Hands on Q.A on production shop floor working with engineers and technicians.

• Initiative in suggesting and implementing Q.A projects.

• Working with customers and suppliers to resolve issues and follow-up.

• Complete knowledge of PPAP’s, SPC & APQP submissions.

• Management rep. for ISO 9001, TS 16949, AS 9100 and Joint Health and Safety (Certified).

• Lead various companies in successful QMS registration with different registrars.

• QMS consultant for various companies including: -Heat Treating, Hydraulics, Telecommunication, Transportation, Warehousing, Machining and the Automotive Parts Manufacturing.

• Demonstrate leadership and a commitment to ongoing professional development.

• Knowledgeable in windows, word, excel, PowerPoint etc.

• Prepare annual “Scientific Research and Experimental Development reports.

• Lead management review meetings.

• Lead auditor for internal auditing.

• Conduct training in QMS, Internal Auditing, WHMIS and Health and Safety.

WORK EXPERIENCE:-

PREMIER FASTENERS INC. (General Systems Manager) 06/2008 to January 2012

• Controlling the daily operation of the manufacturing and quality systems including quality and productivity initiatives.

• Establish, document, implement and maintain the AS 9100 “B” Quality Management System.

• Develop and manage the internal audit systems.

• Train personnel within the organization on the various management systems.

• Monitor key performance indicators and report to top management.

• Initiate and prepare PPAP documents for submission.

• Review customer prints during team feasibility for acceptance.

• Conduct statistical and GR&R studies using Q.C pro.

• Monitor the effectiveness of cost of quality and implement changes where necessary.

• Preparing SRED annual reports.

• Train, retain, coach and develop direct reports to ensure quality and productivity effectiveness.

• Monitor work volume to ensure maximum productivity and approving direct reports vacation.

• Establish and successfully implemented ISO9001:2008 & TS 16949:2009 (Third edition)

• Assign duties and responsibilities to other managers and staff within the organization.

• Scheduling production and warehousing activities.

• Customers and suppliers liaison (daily interaction).

• Inputting materials, sales orders and purchase orders from the “DBA” software system.

• Ensuring material synchronous flow and job completion within their specified timings.

• Expedite and conducts follow up on orders.

• Maintain order tracking and scheduling for all projects including PPAP’s.

• Customer and suppliers liaison – key contact person.

• Set departmental goals and objectives and follow through for completion.

• Conduct internal auditing as per schedule.

• Train all personnel in quality initiatives.

• Maintain customer part data files on both hard copies and computer.

• Develop drawings using AutoCAD 2012 LT.

NYLOK CANADA INC. (Q.A Manager) 8/2002 – 5/2008

• Establish, document, implement and maintain an effective Quality and Occupational Health & Safety System meeting the requirements of QS 9000:1998 and OHSAS 18001 respectively.

• Train hourly employees & staff in various aspects of the quality management system.

• Develop all levels of documentations including, policies, procedures, work instructions and forms.

• Conduct and implement all PPAP’s. Corrective Actions, GR&R, FMEA’s and Control Plans.

• Direct all Quality Management System activities within the organization including, Management Reviews, Gauge Programs, Internal Quality Audits.

• Develop and implement Job Description for every employee within the organization.

• Build a successful relationship with all customers, including a timely resolution of problems.

• Develop an effective Preventive Maintenance Program.

• Track and monitor Cost of Poor Quality, Machine Downtime, Continuous Improvement, and reduce costs by extensive amount by implementing effective actions.

• Provide expertise and leadership in the Workplace Occupational Health and Safety Systems, including conducting routine H&S inspections.

• Preparing reports for SR&ED tax return for the company.

• Customer liaison.

WESBELL GROUP OF COMPANIES (Group Q.A Manager) 1998 - 2002

• Establish, document, implement and maintain QS 9000:1998 in the Automotive Division.

• Establish, document, implement and maintain ISO 9001:2000 in the Telecommunication Division.

• Establish, document, implement and maintain ISO 9002: 1994 in the Warehousing and Transportation Division.

• Oversee all QMS related activities within the Canadian and American divisions.

• Standardize all QMS documents within the group.

• Train all divisional QMS Coordinators in all aspects of the quality systems, including internal quality audits.

• Build a successful relationship with all customers, including a timely resolution of problems.

• Conduct Internal Quality and Environment Audits at respective divisions within the group.

• Conduct and implement all PPAP’s. Corrective Actions, GR&R, FMEA’s, Control Plans and Work Instructions for the automotive division.

• Develop a generic quality management system for the group of companies.

CENTRAL PRECISION LTD. (Quality Coordinator) 1997 – 1998

• Maintain the Quality Management System in accordance with QS 9000:1998

• Conduct internal quality audits.

• Participate in continuous improvement.

• Train hourly employees in SPC and analyze results including revising control limits.

• Monitor and implement engineering changes including train appropriate personnel.

• Supervise the Quality Department that includes a Q.A Clerk and two Q.A Technicians.

• Conduct PPAP’s, CAR’s, FMEA’s GR&R, SPC, Control Plans and Capability Studies.

CENTRAL PRECISION LTD. (Production Supervisor) 1993 – 1997

• Supervise 30 hourly production employees in their daily activities.

• Conduct on-the-job training for hour employees.

• Monitor and train hourly employees on their appropriate control charts.

• Plan, control and direct work activities for hourly employees.

• Address all production concerns when productivity cannot be achieved.

CENTRAL PRECISION LTD. (Quality Technician) 1990 – 1993

• Conduct incoming inspection of customer / supplier parts in accordance with sample plan.

• Conduct In-process auditing of production parts.

• Disassemble engine and small parts components, measure and analyze results in accordance to specification, feedback to upper management.

• Assist in the development of Ford’s Q 101 procedures and system implementation.

• Conduct Statistical Process Control training within the organization.

• Championing four elements of the QS 9000 implementation.

• Develop and implement work instructions for various lines within the organization.

• Develop basic drawings using Autocad V 7

CENTRAL PRECISION LTD. (Robot Operator) 1988 – 1990

• Grind and machine cylinder head valve seats to specified tolerances.

• Document results on SPC chart.

REFERENCES AVAILABLE UPON REQUEST

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