Customer Service Administrative Assistant
Resume:
LaShondra Madison
Moreno Valley, CA *****
oig9cn@r.postjobfree.com
Highlights:
• Well-organized and efficient.
• Strong training skills.
• Skilled with computer systems and software.
• Quickly learn procedures and methods.
• Strong office Management and Organization skills
• 7 years experience as a Customer Service Manager
• Able to communicate and interact effectively with individuals on all
levels.
• An experienced team player, bringing enthusiasm and energy into
group efforts.
• Able to direct and lead others to produce desired results.
• Able to please customers under all circumstances.
Experience:
County Of Riverside- Tap Registers Voters Department Office Assistant 05/12 to 6/12
• Assistant to Machine Operator. Counted Ballots and Put them in the correct boxes.
• Received Ballots made sure that each one was accurate.
• Handling each ballot with the proper care and Procedures.
County Of Riverside Housekeeping Cleaner Riverside, Ca. 04/11 to 10/11
•Cleaned rooms and Hallways in Hospital. Making of Beds and Mixing of
Chemicals and Supplies.
• Sorted, counted, folded, marked and carried linens.
• Replenished supplies, such as drinking glasses and writing supplies.
• Moved furniture, hung drapes and rolled carpets.
Luxfer Gas Cylinders Administrative Assistant Riverside, CA 09/07 to 04/10
• Resolved customers' service and billing complaints.
Exchanging merchandise, refunding money, and adjusting bills.
Human Resources Building County of Riverside, Office Assistant Riverside, CA. 12/07
• Kept records of customer interactions and transactions, recording
details of inquiries, complaints, and comments, as well as actions
taken.
• Recommended improvements in products, packaging, shipping, service.
Moreno Valley School District
Nutrition Assistant 9/2009-6/12
• Front Line Cashier
• Preparation of Food for High School Children
• Cleaning and washing Of Dishes
• Cashier and Cash Handling, Food Temperate and Water temp. Customer Service.
• Responsible for Setting up Food Station, Checking the temperate for Food Services, milk and juice
Dynamite Sensations Administrative Assistant Ontario, CA. 11/05/to 11/08
• Answered questions about clients' businesses, using reference
files.
• Performed clerical duties, such as typing, proofreading, accepting
orders, scheduling appointments, and sorting mail.
Albertsons Front End Manager Moreno Valley, CA. 10/03 to 2/08
• issued instructions and assigned duties to workers.
• Supervised and coordinated activities of workers engaged in customer
service activities.
• Observed and evaluated workers' performance.
• resolved complaints and answered questions of customers regarding
services and procedures.
• trained and Managed 50 employees in cashier duties and improved
customer service.
• Assisted in scheduling work hours, resolving conflicts, determining
salaries and achieved significant improvements in employee’s
productivity.
Wal- Mart Moreno Customer Service Manager 9/05/ to 4/07
• was Instrumental in restructuring a vacant warehouse into a Super
Wal-Mart.
• Issued instructions and assigned duties to workers.
• Answered questions about clients' businesses, using reference
files.
• Performed clerical duties, such as typing, proofreading, accepting
orders, scheduling appointments, and sorting mail.
• Recommended improvements in products, packaging, shipping, service,
and billing methods and procedures in order to prevent future
problems.
• Opened and closed Store
• Attended company meetings to exchange product information and
coordinated work activities with other departments.
• Coordinated sales promotion activities, and prepared merchandise
Contact this candidate