Post Job Free
Sign in

Customer Service Administrative Assistant

Location:
moreno valley, ca., CA, 92553
Salary:
14.00
Posted:
July 10, 2012

Contact this candidate

Resume:

LaShondra Madison

Moreno Valley, CA *****

951-***-****

***********@*****.***

Highlights:

• Well-organized and efficient.

• Strong training skills.

• Skilled with computer systems and software.

• Quickly learn procedures and methods.

• Strong office Management and Organization skills

• 7 years experience as a Customer Service Manager

• Able to communicate and interact effectively with individuals on all

levels.

• An experienced team player, bringing enthusiasm and energy into

group efforts.

• Able to direct and lead others to produce desired results.

• Able to please customers under all circumstances.

Experience:

County Of Riverside- Tap Registers Voters Department Office Assistant 05/12 to 6/12

• Assistant to Machine Operator. Counted Ballots and Put them in the correct boxes.

• Received Ballots made sure that each one was accurate.

• Handling each ballot with the proper care and Procedures.

County Of Riverside Housekeeping Cleaner Riverside, Ca. 04/11 to 10/11

•Cleaned rooms and Hallways in Hospital. Making of Beds and Mixing of

Chemicals and Supplies.

• Sorted, counted, folded, marked and carried linens.

• Replenished supplies, such as drinking glasses and writing supplies.

• Moved furniture, hung drapes and rolled carpets.

Luxfer Gas Cylinders Administrative Assistant Riverside, CA 09/07 to 04/10

• Resolved customers' service and billing complaints.

Exchanging merchandise, refunding money, and adjusting bills.

Human Resources Building County of Riverside, Office Assistant Riverside, CA. 12/07

• Kept records of customer interactions and transactions, recording

details of inquiries, complaints, and comments, as well as actions

taken.

• Recommended improvements in products, packaging, shipping, service.

Moreno Valley School District

Nutrition Assistant 9/2009-6/12

• Front Line Cashier

• Preparation of Food for High School Children

• Cleaning and washing Of Dishes

• Cashier and Cash Handling, Food Temperate and Water temp. Customer Service.

• Responsible for Setting up Food Station, Checking the temperate for Food Services, milk and juice

Dynamite Sensations Administrative Assistant Ontario, CA. 11/05/to 11/08

• Answered questions about clients' businesses, using reference

files.

• Performed clerical duties, such as typing, proofreading, accepting

orders, scheduling appointments, and sorting mail.

Albertsons Front End Manager Moreno Valley, CA. 10/03 to 2/08

• issued instructions and assigned duties to workers.

• Supervised and coordinated activities of workers engaged in customer

service activities.

• Observed and evaluated workers' performance.

• resolved complaints and answered questions of customers regarding

services and procedures.

• trained and Managed 50 employees in cashier duties and improved

customer service.

• Assisted in scheduling work hours, resolving conflicts, determining

salaries and achieved significant improvements in employee’s

productivity.

Wal- Mart Moreno Customer Service Manager 9/05/ to 4/07

• was Instrumental in restructuring a vacant warehouse into a Super

Wal-Mart.

• Issued instructions and assigned duties to workers.

• Answered questions about clients' businesses, using reference

files.

• Performed clerical duties, such as typing, proofreading, accepting

orders, scheduling appointments, and sorting mail.

• Recommended improvements in products, packaging, shipping, service,

and billing methods and procedures in order to prevent future

problems.

• Opened and closed Store

• Attended company meetings to exchange product information and

coordinated work activities with other departments.

• Coordinated sales promotion activities, and prepared merchandise



Contact this candidate