Customer Service Rep
Resume:
Tyronda K. White
**** ********* ****, ***** ************, LA 70775 225-***-****, 225-***-**** *************@*****.***
Objective To obtain a full time position in the Clerical Field.
Experience Front Office Assistant/Pre-Cert Clerk
April 2009 – March 2010 Greater Baton Rouge Musckoloskeletal Group, Baton Rouge, LA
Answer multi phone line, handle large volumes of customer check in/ checkout, order test, data entry, collect co-pays
Verify benefits, Pre-cert MRI’s and Surgeries
Schedule appointments, certify medical records, schedule surgeries, call in prescriptions
Clinical Medical Assistant/ Phlebotomist
August 2008 – March 2009 RKM Primary Care Group, Clinton, LA
Assist Nurse Practitioners, vital signs, perform urinalysis, check hemoglobin, drug screens, urine pregnancy test
Perform venipuncture and lab draws, assist with pap smears, assist with minor procedures, perform EKG’s, injections
Data Entry, verify insurance, scheduling, assist with kid med appointments, medication verification
Medical Assistant
October 2007 – May 2008 Baton Rouge Clinic, Baton Rouge, LA
Assist doctors, answer multi phone lines, scheduling, data entry
Vital signs, injections, immunizations, assist with pap smears
Verify medications, pre-cert., call in prescriptions
Refill Specialist/Office Clerk
June 2006 – February 2007 Ted’s Med’s Pharmacy, Zachary, LA
Assist customers, answer multi phone lines, data entry, insurance verification
Print daily reports, medical terminology, place orders for medications
Refill medication, medication review
Clinical Medical Assistant
March 2006 – June 2006 Ochsner Clinic, Baton Rouge, LA
Assist patients, answer multi phone line, assist doctors and nurse practitioners
Vital signs, EKG’s, perform urinalysis, check hemoglobin, order test, verify insurance, scheduling, filing
Education:
West Feliciana High, Saint Francisville,LA
Graduated Class of 2002
Delta College of Arts and Technology May 2004 – December 2004
Baton Rouge Community College – August 2003 – May 2004
August 2009 – present
Qualifications:
Pre-cert
Data Entry
Scheduling
Typing 40- wpm
10 key touch
Customer service skills
Clerical skills
Moderate knowledge of windows programs
Answering multi phone lines
EMR
References References are available on request
Contact this candidate