Maria Emanuel Oliveira da Silva
Rua dos Combatentes da Grande Guerra, nº3,3º andar, 2955-037 Pinhal Novo, Portugal – Phone Number: 003*********** – *****.********@*****.***
Work Experience:
Operator of the toll station
Brisa Autoestradas , Palmela, Portugal
July 2010 –November 2011
Receive payment from customers, to the service provided by the highway;
Answer questions, give information.
Independent Sales Representative
Avon Cosmetics, Pinhal Novo, Portugal
October 2008 – May 2010
Attract new customers and keep them loyal to the brand;
Make orders and distribute them to customers.
Supermarket Operator
Modelo - Sonae, Pinhal Novo, Portugal
July 2008 – September 2008
Receive payment for products purchased by the customer.
Make sure that the customer leaves the store satisfied with the company.
Store Operator
C & A, Montijo
June 2007 – July 2007
Receive new merchandise in the store, put alarms on clothing and place it in the appropriate display.
Education:
Senior Year in Management of Distribution and Logistics
Escola Superior de Ciencias Empresariais - College of Business (Instituto Politecnico de Setubal - Polytechnic Institute of Setubal), Setúbal, Portugal
Professional Competences: Logistics and Supply Chain Management, Retail and Distribution, E-business, Data Analysis, Accounting, Financial Analysis, Operations Management, Purchasing and Inventory Management, Management of
Transportation Systems, Operational Research Applied to Distribution and Logistics, Commercial Negotiation, Information and Communication Technologies in Management of Distribution and Logistics, CRM, Quality Management, Storage Management, Retailling Management, Logistics Audit.
Personal Skills and Competences
Languages: Portuguese, English, Spanish
Social Skills: Team Spirit; Easy adaptation to new environments; Multicultural.
Organisational competences: Capacity of self-evaluation; Organizational Skills.
Technical skills: Project applied in Management of Distribution and Logistics, which was made with a wholesale of pharmaceutical products. The evaluation was 18 values on a scale from 1 to 20.
Computer skills: Knowledge of Microsoft Office (Word, Excel, PowePoint, Access); Knowledge of ERP software (Navision); Knowledge of CRM software.
I also have drivers license.