Customer Service Registered Nurse

KAYLA NELSON

**** ****** ****** 218-***-****

Riverdale, GA 30274 ************@*******.***

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OBJECTIVE

To Make Your Team Stronger

Long term employment goal is becoming a registered nurse.

SUMMARY

Excellent customer service skills, very fast learner with computer skills, a team player, willing to put in all effort to complete and get the job done.

EDUCATION and ACTIVITIES

Diploma Falls High School – International Falls, MN June 2011

Most recent GPA = 3.540 on a 4.0 scale; Cumulative GPA = 3.138

Student Aid Sep. 2010 - May 2011

- Photograph materials and assist teachers as needed

- Help make teaching aids such as flashcards and posters

for high school band trip to New York

WORK EXPERIENCE

Call Center Sitel – Andalusia, AL Mar 2012 – Present

- Customer Service/Technical Support

Cashier Kmart – International Falls, MN Sep 2011 – Jan 2012

- Ring up customer’s items, refund and do returns at the service desk

Factory EI Microcircuits (Coating Department) – Mankato, MN Jun 2006 – Aug. 2011

- Applied a thin liquid called coating onto circuit boards to prevent

them from getting damaged

Housekeeper Thunderbird Lodge – International Falls, MN April 2011-June 2011

- Clean cabins and the lodge rooms

Cashier Super Valu – International Falls, MN April 2010-June 2011

- Operate cash register, ring up sales, and process payments

- Assist customers to find items in the store

- Stock merchandise on the shelves and clean shelving

Cashier McDonald’s Restaurant – International Falls, MN Jan. – April 2010

- Take orders; ring up sales, set up food orders

- Clean lobby and play areas

Front Desk Holiday Inn – International Falls, MN May – Sept. 2009

- Take reservations, check in customers, and assist as needed

VOLUNTEER EXPERIENCE

Good Samaritan Center – International Falls, MN Summer 2009

- Visit with residents at the nursing home

- Set up meal tables, play bingo, and read stories

Adopt a Grandparent Program – International Falls, MN 2008-2009

- Interact with elderly people in the community

- Visit in the home and help prepare meals

Zion Lutheran Church - International Falls, MN 2005-2010

- Help organize church events including youth night for teens,

coffee hour, and host fundraising events

- Participate in the 30-hour famine for students in grades 7 to 10

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