Operation Manager

Tony Neff

*** ***** ***** ***** *****: 304-***-****

Beckley, WV 25801 Email: ****.****@*****.***

SUMMARY

Experienced Sales Manager with over 20 years experience. Committed to cost-effective management of resources and quality performance. Strong strategic planning and people management skills.

• Sales Analysis • Territory Management • Inventory Control

• Client Account Management • Staff Development • Implemented Promotions

• Policy/Program Development • Business Negotiation • Merchandising Standards

PROFESSIONAL EXPERIENCE

PEPSI

Lead Project Operator: Nitro, WV 2011-2012

Provided expertise to drive and support General Manager and Location Leaders in the West Virginia/ Eastern Kentucky Market Unit. Partnered with Location Leaders and General Managers to order point of sale material for the Market Unit. Worked with General Manager and Director of Retail, developing new merchandising standards for the Market Unit.

• Managed process in which the Market Unit had to verify customers who had coolers or machines that had not bought product from the company and also find out why they have not.. After we completed this process we saved the Market Unit $250,000.

• Worked with Key Account Managers with merchandising sets for cold vault coolers in there accounts, together we gained space in several accounts which increased overall volume 10%.

Unit Sales Manager: Princeton, WV 2009-2011

Managed team of 60 professionals including four managers and two administrative employees. Responsible for developing local contracts and employee scheduling. Worked with staff to service all accounts in our market. Responsible for P&L and inventory, hired and mentored staff to ensure completion of all goals and tasks. Worked directly with accounts to increase sales and implemented promotions which they would use for advertising to their customers.

• The Princeton Facility increased their sales 5% in 2009, 1% in 2010 and 2% in 2011.

• The Princeton Facility was awarded Wellness Award from the Market Unit for achieving wellness aware programs at the facility. The award was a total of $9,000.

• Member of team in the West Virginia/ Eastern Kentucky Market Unit which was awarded runner-up for the Best of the Best Award for our Business Unit for achieving sales growth and exceeding all goals and tasks.

• Switched to new role in Nitro, WV.

Tony Neff PAGE 2

Large Format Territory Sales Manager: Nitro, WV 2007-2009

Managed key accounts (Wal-Mart, Kroger and Foodland) and made sure they were serviced on time. Managed team of 20 professionals including merchandising department and bulk drivers also made schedules for both departments. Communicated and built relations with customers by implementing promotions and increasing their profit and revenue by selling our product and also making sure they get good customer service.

• Increased sales by 3% in 2007 and 6% in 2008.

• Awarded Ace (aspire, commit and excel) Award by peers in 2008 and 2009 for aspiring to commit and excel in all my goals and tasks.

• Promoted to Unit Sales Manager in Princeton, WV.

Territory Sales Manager: Flatwoods/Elkins WV 2001-2007

Managed team of 25 professionals between two facilities including one manager. Responsible for all sales contracts in the sales area which included six counties. Responsible for P&L and inventory for both facilities hired and mentored staff to ensure goal and task completion.

• Implemented Cross Docking Process for both Facilities which cut costs by $100,000 annually by taking inventory out of both facilities.

• Awarded President’s Circle of Excellence Award in 2006 for demonstrating business and sales excellence.

• Promoted to bigger Facility in Nitro, WV as Large Format Sales Manager.

Account Sales Representative: Oak Hill/Flatwoods WV 2000-2001

Managed specific customer accounts in four counties in central West Virginia. Implemented promotions and helped launch new products to all accounts in sales area.

• Increased volume 15% in sales area

• Promoted to Territory Sales Manager

Conventional Customer Representative: Flatwoods, WV 1992-2000

Delivered product to customers on my route and introduced sales and promotions to my accounts. Merchandised product and built customer relationships by servicing all accounts timely.

• Won several contests for over delivering sales incentives and also increased volume in sales area all eight years.

• Promoted to Account Sales Representative

EDUCATION

Nicholas County High School 1989

High School Diploma

Attended Presentation classes, computer training and several training Seminars

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