Sales Manager
Resume:
Ryan Shawn Hennard
***** ***** ** • Sterling Heights, MI 48310
****.*******@*****.***
Professional Experience
Manager/ Event Coordinator, Via Nove Restaurant/Banquet Facility, Dec ’09-Dec ‘11
• Supervise wait staff.
• Establish fair schedules for all employees.
• Interact with customers to ensure great service.
• Interact with vendors in a timely matter to keep restaurant stocked.
• Operate MICROS computer system.
• Develop specials for menu.
• Evaluate all employees throughout the year.
• Plan events (weddings, night clubs, reunions, banquets, etc.).
• T.I.P.S. Certified.
Sales Associate, Cbeyond, Jan ’10-Apr ‘10
• Cold Call business to business.
• Interacted with individuals via telemarketing.
• Set appointments with clients to sell Cbeyond Business Communications.
• Extensive training on products and sales.
Stadium Operations Intern, Charlotte Stone Crabs/Charlotte County, Apr ’09-Dec ’09
• Responsible for supervision of all game day operations employees and janitorial services.
• Scheduled game day operations staff.
• Assisted with the overall operations of Charlotte Sports Park.
• Served as the liaison between the Stone Crabs and subcontractors.
• Assisted with promotions, kids club and other activities in sales and marketing.
• Assisted with inventory controls and purchasing to ensure facility is adequately stocked.
• Drafted game reports analyzing data throughout the season.
Warehouse/Roof Loader, ABC Supply, July ’03-Aug ’11 (part-time)
• Maintained warehouse.
• Prepared orders to be delivered by drivers.
• Hi-lo certified.
• Loaded shingles on the roofs of houses.
Education
CENTRAL MICHIGAN UNIVERSITY, Mount Pleasant, Michigan
Bachelor of Applied Arts, December 2009
Major: Recreation Parks and Leisure Services Administration• Concentration: Commercial Recreation and Facility Management
Minor: Hospitality Services Administration
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