Customer Service Medical
Resume:
Marissa Gulywasz
Rockaway, NJ 07866
(C) 973-***-**** (H) 973-***-****
*************@*****.***
Education: Dover Business College, Dover NJ 09/2009-03/2010
Program Medical Assistant
GPA 3.8
Dean’s List, Excellent Attendance
Course of Study: (1144 Program Hours)
Medical Terminology 1 & 2 Minor Surgeries
Medical Law & Ethics Pharmacology
Electrocardiography (EKG) Medical Office Administration
Anatomy & Physiology 1 & 2 Phlebotomy
Medical Billing & Coding Medical Emergencies
Internship: Franklin Medical Associates 01/2011-02/2011
Medical Assistant Intern
o Completed 180 hours of internship doing clinical and administrative
work in a doctor supervised environment
o Handled Phlebotomy, EKG’s, and Vital Signs
o Assisted in minor surgeries
o Prepped rooms and took chief complaints from patients
o Filled out lab request forms and sent packaging to labs
o Administered eye examinations, rapid strep tests, and urine analysis
o Carried out administrative tasks such as answering phones, filing and faxing
Certifications: First Aid, BLS CPR & AED 10/2010
NHA CET EKG Technician 05/2010
NHA CET Phlebotomist 02/2011
Work Experience:
Dover Business College, Dover, NJ 08/2010- Present
Peer Tutor
o Provide help for students in their studies
o Give students useful resources and show students how to use resources
o Assist teachers with preparation of Clinical Lab classes
Clarks Hallmark, Rockaway, NJ 08/2008-09/2010
Sales Associate
o Provided excellent customer service by anticipating customer needs
o Handled manager duties such as inventory control and cashing out registers
o Processed customer orders and returns
o Audited items and ordered merchandise
Marissa Gulywasz
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Yankee Candle, Rockaway, NJ 2007-2008
Sales Associate
o Provided excellent customer service by showing and explaining merchandise
o Helped check and stock items
o Greeted customers and rang up their orders at the front desk
Rockaway Township Library, Rockaway, NJ 09/2005-10/2006
Librarian Assistant
o Assisted patrons with finding books and checking out
o Helped shelve books back in numerical and alphabetic order
o Created advertizing materials
o Resolved outstanding fees
Skills: Medical Terminology, ICD-9-CM, CPT codes, MS Word, Excellent
Communication skills, Detail oriented, Proficient Data Entry skills,
Contact this candidate