Para Transit Operator/Loss Prevention Officer

**** **** *** #***

Livermore ca *****

Tel: 925-***-**** Email:*************@*****.***

Constance D. Orey

Summary of Skills & Qualifications

 Detail oriented, with strong communication skills

 Possess adequate knowledge in computer programs, filing, and multi-line phones

 Excellent skills in customer relations and possess the ability to supervise several employees at a time

 Articulate and charismatic with a highly professional work ethic

 Possess California Class Commercial Drivers License (Class B) and California Bureau of Security License

Education

• San Mateo County Office of Education, Certificate for Hotel/Hospitality Services

• City College of San Francisco, General Education/Computer Training

• Serramonte High School, High School Diploma/General Education

Work Experience Dec. 2004–Present Livermore Amador Valley Transit 1362 Rutan Dr., Livermore, CA

Para-Transit Operator

• Driving para-transit vehicle to specific locations around the city

• Responsible for providing services to a specific population, such as senior citizen and those with memory impairment, traumatic brain injury, development disabilities or other types of illness

• Provide door-to-door service while making sure clients are dropped off in safe destinations

Jun. 2003–Dec. 2004 American Commercial Security Services 420 Taylor St., San Francisco, CA

Field Supervisor

• Traveled to different high rise building locations to make sure the premises were secure

• Provided training to loss prevention officers regarding patrolling, monitoring, and emergency protocol of selected high rise building sites

• Investigated disturbances in given areas while abiding by security procedures

2001–2003 San Francisco Airport Marriott Hotel 1800 Old Bayshore Hwy, Burlingame, CA

Front Desk Agent

• Responsible for providing friendly and caring customer service

• Possessed knowledge of auditing guest accounts and group accounts to ensure that they are correct and in accordance with the sales contract.

• Ran all computer reports necessary to complete gross revenue report worksheets

2000–2001 San Francisco Airport Marriott Hotel 1800 Old Bayshore Hwy, Burlingame, CA

Security/Loss Prevention Officer

• Patrolled all areas of the hotel and noted all unusual circumstances or safety violations

• Used the required security department forms to document loss prevention, safety and policy violation activities

• Escorted cash drops when requested while protecting department procedures for all master keys

1998–2000 Barton of California San Francisco 311 Pine St., San Francisco, CA

Account Manager

• Managed given sites and controlled operations

• Trained all new and current employees on how customers should be treated and also about on-site safety

• Conducted administrative duties, such as filing, scheduling, and security report reviews

References available upon request

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