Customer Service Manager
Resume:
Jill Ellis
Whitehouse, TX 75791
Cell - 903-***-****
Email – og98jp@r.postjobfree.com
OBJECTIVE
To find an entry level position in a company that offers internal advancement, learning possibilities, and a friendly atmosphere.
EXPERIENCE
Go Life Wireless August 2009 – February 2010
Assistant Manager
• Invoicing
• Opening new stores
• Answering all phone calls
• Inventory
• Stocking of merchandise
• Making schedules
• Assisting in all new hire interviews
• Creating and enforcing all company rules and policies
• Selling of merchandise
• Assisting customers with bill payments
• Counting down cash drawers each night
• Training new hires
• Practicing confidentiality on all customer accounts
• Personal Assistant to Hiring Manager
Birchtree Communities January 2008 – October 2008
Resident Trainer
• Providing assistance to the residents who have various degrees of mental disabilities.
• Assisting families of residents with all questions or concerns they may have about the resident.
• Charting documents for Medicaid review.
• Assisting residents with activities of daily living.
• Providing assistance to residents to be able to better understand how to adapt to everyday life.
THI Landfill, Inc. March 2007 – June 2007
Office Manager
• Accounts Receivable/Invoicing.
• Answering phone lines.
• Customer service.
• All clerical duties.
• All filing in office.
• Practicing customer confidentiality.
• Assisting customers with charge accounts and any questions they may have had concerning their trash pickup or delivery of boxes.
• All billing in office, which includes any overdue accounts and all charge accounts.
Birchtree Communities January 2007 – March 2007
Resident Trainer
• Providing assistance to the residents who have various degrees of mental disabilities.
• Assisting families of residents with all questions or concerns they may have about the resident.
• Charting documents for Medicaid review.
• Assisting residents with activities of daily living.
• Providing assistance to residents to be able to better understand how to adapt to everyday life.
Fred’s December 2005 – December 2006
Cashier/Stocker
• Stocking of general merchandise and food products.
• Running front end cash register.
• Providing customer service.
• Answering phone lines and transferring to requested person.
• Removing existing displays and setting up the newest displays for all store fronts.
Cracker Barrel August 2004 – September 2005
Waitress
• Customer satisfaction.
• Food preparation.
• Writing tickets to give to cooks.
• Using micros.
• Answering take-out phone.
EDUCATION
Harmony Grove High School
High School Diploma – May, 2004
Argosy University Phoenix, AZ
Studying for Bachelors of Psychology with specialization in Criminal Justice
MILITARY
Basic Combat Training – Fort Jackson, South Carolina
• Medically discharged due to injuries
REFERENCES
Donnie Hargrove – 501-***-****
David Griffin – 501-***-****
Debbie Robinson – 501-***-****
Jimmy Rice – 501-***-****
Nachabel Quinones – 870-***-****
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