Customer Service

ANTHONY MOCERI

EMAIL: *********@*****.***

**** ********* **. • Grand Blanc, MI 48439 • 810-***-****

PROFESSIONAL SUMMARY

Experience with successfully managing all aspects of a large advertising agency including

the timely distribution of numerous ad materials meeting deadlines on a daily basis. My

previous job duties afford me the unique combinations of skills and experience involving

project management, sales and customer service and dispatching tasks to insure meeting and exceeding client/customer expectations.

WORK EXPERIENCE

1986-2007 ALLIED ADVERTISING/MARONTATE & CO. Bloomfield Hills, MI

Regional Advertising/Marketing Manager

• Regional Manager with over twenty years of successfully creating, supervising and

monitoring advertising materials for major clients including Disney and Warner Bros.

• Excellent interpersonal skills to ‘sell’ ideas, concepts and marketing campaigns to

existing and potential clients.

• Processed complex schedules, budgets, and cooperative campaigns using PC and MAC media

software.

• Responsible for overseeing four departments: advertising, publicity/promotions, media, and

the art departments.

1981-1986 JANUSH BROS. U - HAUL Detroit, MI

Customer Service/Sales/Dispatcher

• Responsible for identifying customer needs and providing excellent service, including

office sales and rental of equipment and supplies.

• Dispatching crews on large scaled moving operations. Duties included customer contact, driving and

organizing the loads and supervising crew to make it a successful moving experience.

• Duties included; receiving merchandise, keeping records of inventory and supplying

the company with materials needed for an efficient operation.

• Assisted at the customer service desk and jobsite, providing information in response to inquiries

concerning products and/or services and handling and resolving complaints.

U.S. ARMY Various Locations

Transportation Expert

• Managed the motor pool duties including dispatching, ordering parts and

supplies, tracking and monitoring inventory of vehicle parts.

• Platoon leader operating several vehicles transporting supplies from warehouse to several

locations to insure the proper inventory levels were met.

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