Data Entry Manager

CHARLENE WILSON

***** ******** ********, # **** ***** 713-***-****

Houston, TX 77067 ****************@*****.***

PROFESSIONAL SUMMARY

I am a creative support professional with a record of increased responsibility. Proficient in prioritizing and completing tasks in a timely manner, yet flexible to multitask when necessary. Customer focused with diverse industry experience including Banking and Title. Proven to be a team player who is attentive to detail and able to work in a fast paced environment. Possess excellent oral and written communication skills.

PROFESSIONAL EXPERIENCE

ROYAL BANK OF CANANDA (RBC) 8/2010 - Present

Documentation Clerk Houston, Texas

Responsible for setting up loan files.

Relieved and supported receptionist on busy multiple line switch board.

Processed requests for subpoenas.

Processed audit requests.

Maintained three separate sets of loan files simultaneously.

Archived files on a daily basis.

Assisted in the preparation and mailing of monthly interest billing statements.

Distributed incoming checks for processing and maintained the appropriate logs in order to assure file room efficiency.

Responsible for processing heavy data entry.

COMPASS BANK 7/2008 - 8/2010

Proof Operator Houston, Texas

Responsible for processing a high volume of data entry.

Responsible for proofreading all checks for any discrepancies.

Balanced and reconciled daily deposits and prepared for item processing.

Assured proper coding of checks in order to maintain accuracy of customers transactions.

MS. BAIRD'S BAKERY 10/2006 - 4/2008

Lead Clerk Houston, Texas

Operated cash register including receiving money and debit transactions.

Inventoried shelf stock and reconciled against computer information to identify loss of stock due to shoplifting or other causes.

Responded to customer inquiries regarding all products.

Performed maintenance duties.

Balanced cash to register totals.

STEWART MORTGAGE 9/2002 - 2/2006

Document Review Clerk Houston, Texas

Followed policies and procedures in order to ensure timely closings for customers.

Responded to Lenders requests via email and phone.

Prepared loan closing documents in accordance with Federal, State and Investor requirements.

Assigned loans to notaries or attorneys for home closing.

Prepared invoices for payroll.

CHARLENE WILSON Page 2

Stewart Mortgage - continued

Fee Document Review Processor

Reviewed fee reports and documents for accuracy in order to ensure proper recording to the accounting department.

Reviewed and processed unrecorded documents.

Prepared check requests for the accounting department.

Responsible for scanning documents and checks.

Responsible for handling all outgoing mail within the department as needed.

Stewart Mortgage

Loan Processor

Verified various parts of the loan applications.

Reviewed residential loan applications file in order to verify that the application data that was presented was completed and met the established standards.

Responsible for recommending that any loans that did not meet the required standards be denied.

Called or wrote the Credit Bureau and employers in order to verify accuracy of presented information.

Responsible for calling specified companies in order to obtain property abstract, survey and appraisals.

Submitted mortgage loan application files for underwriting approval.

TECHNICAL SKILLS

Microsoft Office-Excel, Word, PowerPoint, Outlook.

Data Entry

Trackers

10-Key

SAP Business Objects (Crystal Solutions) and Enterprise Content Manager

REFERENCES

Available upon request

Contact this candidate