ANGELA ARMSTRONG

***** ******* **

Midlothian, VA 23114

804-***-****

of1ko0@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Verizon Wireless

Business Account Executive-Apprentice 1/1/2012-6/12

• Work closely with Direct Sales Force Team through prospecting responsible for scheduling 6 new service appointments and 12 existing business accounts a week to discuss new services and solutions

• Sales referrals, sales support, presentations, product demonstration, training and problem resolution; as well as providing administrative support for outside sales.

• Carrying a “paper quota” for 100% completion of all sales related tasks. Identify customer needs and utilize solution-based selling techniques to fully demonstrate the value of Verizon Wireless products and other enhanced services, handsets and accessories. Negotiate and close deals.

VERIZON WIRELESS

Senior Sales Representative 2/2011-12/31/2011

• Responsible for managing sales team within a retail store. Working directly with reps to help attain quotas and training them on higher monthly success.

• Acted as first level of contact for customer escalation issues. Ensure customer satisfaction and resolve all customer issues and concerns

• Lead the store month over month in every key performance category while showing proven ability to manage the sales team which led to my promotion as Senior Sales Representative.

• Finished Second in zone with 101 Small to Medium Business new adds, Quota attainment has averaged 127.59% monthly

VERIZON WIRELESS

Retail Sales Representative/Customer Service Representative 7/09-1/2011

• 2010 was ranked 30th out of 1,046 Retail Sales Representatives overall in the Washington/Baltimore/Virginia region. Promoted to Sr Sales Representative .

• 2010 Performance Review ranked number one in closing Small to Medium business sales in the store last year

• Exceeded quota/revenue target for net activations, customer renewals, accessories, handsets, and enhanced services. Demonstrate equipment functions and network capability. Perform rate package evaluations and propose solutions that best benefit the company and the customer.

• Able to maintain and grow existing customer base and manage churn. Contact existing customers for contract renewals, and various data, accessory, and handset up sell opportunities.

EXIT ELITE REALTY, Realtor 08/06 -7/09

Responsible for identifying, generating and developing prospective clients

o Developing sales and attending networking events

o Cold calling, telemarketing, and advertising expertise

Average of seven single family properties sold annually

Actively troubleshoot and negotiate on behalf of clients from initial contact through closing

Outstanding interpersonal and communication skills

DIAMOND SPRINGS WATER

Account Sales Representative

07/05to08/06

Consistently recognized for being a top sales producer, averaged 11.5 sales weekly against the company’s expectation of 6 weekly sales

Averaged 75 face to face cold calls to potential business customers daily

Chosen to represent Diamond Springs at Dale Carnegie Sales Advantage Training course. Finished second overall in the class

Responsible for the sale of Diamond Springs products to both commercial and residential markets Provided training and support to new sales staff

Built trusting relationships with customers that resulted in repeat sales

EDUCATION and CERTIFICATIONS

BA Social Work and Sociology, Mary Baldwin College, Staunton, Virginia 1996

Dale Carnegie Sales Advantage Certificate

Life and Health Certification

Real Estate License

American Pharmaceutical Sales Association Certified

References available upon request

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