Robert Frank Frabrizio

** **** ****** ** *******, CT 06850 203-***-****

oeqssf@r.postjobfree.com

Strong leadership skills and confident self starter

High level of personal energy, creativity, and enthusiasm

Highly motivated, able to quickly grasp new concepts and contains a strong work ethic

Excellent Knowledge of Word, Excel, PowerPoint, Microsoft Office, PhotoShop,

ADP Shoplink, Mitchell’s, All Data, and Quark

2006 National Small Business Leadership Award

OBJECTIVE: To obtain a Management position, utilizing all leadership skills.

EXPERIENCE: Casale Assoc Auto Body, Inc. Norwalk, CT

Automotive Repair Facility

1/2009-present -Director of Operations

Oversee Shop Manager, Parts Manager and staff of 20 employees

Generated business growth by 150% within two years

Oversee customer relations; building and maintaining customer relationships

Manage invoicing, payments, banking, and accounts receivable

Manage new development plans for expansion of business

Oversee quality control of all automobiles prior to leaving establishment

Generated supplements for Insurance companies

Responsible for purchasing, inventory control, researching and acquiring new technology and equipment

In charge of Marketing and Advertising for company

Head of client relations with three high end automotive dealership accounts

Handle inside sales of vehicles sold on lot

Responsible for the overall operations for the company on a day to day basis

Casale Assoc Auto Body, Inc. Norwalk, CT

Automotive Repair Facility

8/2002 –1/2009 -General Manager

Delegated daily jobs and various projects

Managed all employees

Hiring, training, and generated payroll

Appointment coordinator, and supervise production

Main contact for all accounts, customers, and Insurance Appraisers

Head of Sales and Marketing

Responsible for ordering and restocking inventory

Estimate and appraised vehicles

Responsible for the overall operations for the company on a day to day basis

Casale Assoc Auto Body, Inc. Norwalk, CT

Automotive Repair Facility

6/2000-8/2002 -Shop Foreman/Office Assistant

Handled estimates and scheduled appointments with customers

Ordered parts and inventory

Answered phones, filing, and data entry

U.S Surgical, Norwalk, CT

Surgical Instruments

6/1999-8/1999 -Customer Service

Produced graphic design pieces for various projects

Dealt with customer contact

Security work and package sign in

Filing, data entry, faxing & order placement

EDUCATION:

Norwalk Community College Norwalk, CT 2011-Present Business Management

Sacred Heart University Fairfield, CT 1999-2001 Business Management Major

Paier University Hamden, CT 2001-2002 Graphic Design Major

References available upon request

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