Jeffery "Scott" Hampton **** Spring Valley Rd. #F*6
Dallas, TX 75254
Home: 214-***-****
Email: *************@*****.***
MANAGEMENT CAREER PROFILE
Seeking to obtain a Management position with a progressive company that will allow me to utilize my sales and operations experience to meet and exceed the company's business goals
Proven ability to develop sales and operational potential in new market areas. Self-motivated high energy professional with strong analytical and planning skills, combined with the ability to coordinate the efforts of associates and contractors to meet organizational goals.
Core Knowledge & Skill Areas:
• Customer Relations Solutions Selling Strategies • Operations Management
• Contractor Relations • Problem Analysis and Resolution • Service Strategies/Solutions
• Business Goal Attainment • Market Development • Long Range Planning
• Team Building • Relocation Specialist • Registered International Mover
Move Solutions, LTD. February 2008 – Present
Account Manager
• Responsible for development of “New” account business
• Key goal;
• Network in to office relocation base business
• Develop and maintain relationships with key decision makers
• Develop and make proposal presentations to decision make
• Maintain existing accounts while opening opportunities for sister companies.
• Develop and execute move plans
• Project manage office and industrial relocation
• Develop new standards for HHG relocations, where none existed
A Crystal Moving & Storage 1995 – February 2007
Vice President, Corporate Sales (October 2000 – February 2007)
• Responsible for supervising/managing Branch Managers, Sales Associates, Customer Service Personnel and Contract Personnel. Indirectly responsible for supervising/managing Drivers and Laborers
• Started up business and achieved implementation of sales and marketing campaign with limited budget.
• Helped build business to exceed $1,000,000.00 in bookings in the second year.
• Implemented standards for quality in customer service and company policies.
• Set up and established a new territory.
• Developed complete marketing program where none previously existed. This program now serves as a guide for new hires and contributes to future company growth.
• Devised a technique for introducing a new sales concept and product to customers.
• Designed and implemented sales program that is now the standard for the company.
• Developed a strategy for attacking and penetrating a customer master list.
• Serve as product specialist and trainer for new hires.
• Developed a completed managerial outline for continued growth and success of the company.
• Finished in the top 5% of "Registered International Mover" program.
• Finished in top 1% for both the "Certified Moving Consultant" and "Certified Professional Mover" programs.
Relocation Specialist – Sales and Service Consultant 1995 – October 2002
o Helped design, implement and standardize corporate sales and customer service policy.
o Set purchasing standards that cut cost by 45%
o Managed staff and crew ranging from 5 to 75 people.
o Coordinated the workload for warehouse and trucking personnel by arranging shipments to be handled by the company-owned fleet and independent contractors.
Education and Professional Development Collin Community College (Course Work) 1993-1995
Professional Development:
o Certified Moving Consultant
o Registered International Mover