SONYA L. JOHNSON **** Radford Road
Memphis, TN **111
OBJECTIVE To obtain a secure position within a progressive organization.
EDUCATION Shelby State Community College Memphis, Tn
Associate of Science, April 1993 Business Administration
June 2011-Present MEMPHIS LIGHT GAS & WATER
220 S. Main Street, Memphis, Tn
Accounting Representative I
Perform entry level clerical and bookkeeping support
functions for divisions, departments and/or areas.
July 2008-June 2011 MEMPHIS LIGHT GAS & WATER
1256 Whitten Road, Memphis, Tn
Service Advisor
Processed calls from customers concerning
service, bill matters and miscellaneous complaints;
grant extensions on bills within qualified
parameters; and handle calls from customers effectively.
June 2007-July 2008 MEMPHIS LIGHT GAS &WATER
220 South Main Street, Memphis, Tn
Clerical Support
Perform general office duties, type correspondence,
compile data and maintain various files and records.
April 2004-June 2007 MEMPHIS LIGHT GAS & WATER
1111 East Shelby Drive, Memphis, Tn
Teller I
Processed payments from customers either by over the counter cash transactions, night depository, and mail or paying agents. Set up, balance and close out teller’s window daily.
April 2003-April 2004 MEMPHIS LIGHT GAS & WATER
1257 Whitten Road, Memphis, Tn
Service Advisor (Part-time)
Processed calls from customers concerning
service, bill matters and miscellaneous complaints;
grant extensions on bills within qualified
parameters; and handle calls from customers effectively.
July 2002-April 2003 MEMPHIS LIGHT GAS & WATER
2935 Lamar Memphis, Tn
Teller I (Part-time)
Processed payments from customers either by over the counter cash transactions, night depository, and mail or paying agents. Set up, balance and close out teller’s window daily.