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Customer Service Technician

Norcross, Georgia, 30093, United States
April 13, 2012

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**** ********* **** Norcross, GA ***** * H: 770-***-*****Cell: 770-***-****


To obtain a full-time Electronic repair / test technician position where I can utilize my skill in an environment that offers opportunity for growth and my education, my experience provides valuable contributions to a company.


Interactive College of Technology Graduated 11- 2011

Diploma: HVAC, Universal EPA Certification and NATE certification Technician

• I’ve been nominated for the National Technical Honor Society ( N. T. H. S. )

• Learned the basic theory, operation and repair skills for HVAC application, low voltage wiring

• Voltage analyzers, ladder logic schematics, loop diagrams, and process flow diagram.

• Received hand on training in recovery and evaluating refrigerant systems to meet EPA standards.

• Learned to troubleshoot, repair malfunctioning units, and good Brazes copper pipes

• Summary of Courses: Industrial safety, MSDS, Costumer Service, I and II, Refrigeration, Air Conditioning,

o Heat pump, Gas heating, Commercial AC control, Heat load, and duct calculations

Imperial Valley College, Imperial CA 96762 1992

• Thesis: “Electronic devices; PC Boards down to components level , and SMT solder training

• University of new Orleans, Louisiana 1990

BS of Science in Electrical Engineering


Spectrum Staffing, Inc., 1755 North Brown Road, Lawrenceville, GA 30043 2011 – 2012

• Repair technician as SMT assembler technician, removed and replaced CAPs, Regulator, resisters, and IC

• Mechanical assembly such as building of satellite cable boxes, cables wires, and repaired customer service unit

Holiday Inn Express Hotel, Duluth, Georgia (HVAC technician (Externship)) 2011

• Performed well routine maintenance on AC including installation of new heat pump packages units

• Thorough Inspection, repairing, and maintaining of damaged heating coil, replaced air filter and light bulbs

• Repaired refrigerators, charged refrigerant, Ice machines, electrical replacement, and leaking water pipes

• Hands on tools for construction including repairing of sinks, stoves, toilets. Also painting drywalls


Electronic repair Technician: Hands on equipments: Oscilloscope, VOM, DMM, welders machines, Machine shop

• Built main board down components onto PC boards , an expert SMT solder, can read schematics & drawings

• Troubleshoot, and repair any part/product that has not met product specification, and recertify any and all parts that have successfully passed testing, and rework, repair defects found during QA inspection & test process.

• Inspect Electronic Assemblies & PCB's for defects; solder quality, parts alignment, visual damage.

• Built Control box systems, set up cabinets, built electrical wires systems, skills on MSDS and ESD prevention

OPTI MEDICAL SYSTEMS, INC, Roswell GA 1998 – 2007

Specialist repair Technician: Human blood care instruments, diagnostic test unit by using computer

• Repaired main boards down to components level, and component placement equipment.

• Worked with Optic block assembly, Gas modules, built completed OPTI equipments and Final test system

• Electromechanical tests on electronic, Troubleshoot Gas modules, Blood test, Diagnostic and Network cables

STRENGTHS: Strong ability to handle multiple, complex responsibilities within allotted time period

References are available upon request

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