Customer Service Sales

Jonathan David Frazier________________________________________

*** **** ***** **. ******, TN 37167 615-***-**** *******.***@*******.***

Qualifications Summary

Operations expert with experience in a fast paced environment demanding a strong ability to make decisions that effects the entire company. I am a man of strong integrity and character with the ability to lead and motivate employees. Demonstrated a healthy emotional intelligence, ability to multi-task, and am very analytical with numbers. Capabilities include:

• Purchasing Logistics

• Warehousing supervision Leadership developer

• Processes analysis Hiring and Training

• General accounting Policy and Procedure

• Outside sales Inside sales

Experience Highlights

Purchasing and logistics management

• Strong negotiator with both product and transportation suppliers. Experienced in forecasting and monitoring current and future trends with the ability to turn inventories with accurate forecasts, sales promotions and pricing. Have handled inventories as large as $150,000,000

Customer service management

• Managed a four person call center to support the sales staff for four state area for commercial and residential clients. Hired and trained an expert service staff to provide top notch repair service as well as the overall customer service experience as we moved the call center revenues up over $1,000,000

Distribution management

• Hired and trained warehousing staff responsible for servicing eight retail stores throughout four states. Coordinated with same staff to deliver and assemble finished goods for both commercial and residential facilities.

Employment history

Regional Vice President of Sales, Refit, LLC, Brentwood TN

Vice President of Operations, Fitness Systems, Inc., Brentwood TN

Assistant Buyer, Service Merchandise Company, Brentwood TN

Assistant Manager, American General Finance, Hermitage TN

Teller, First American Bank, Donelson TN

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