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Manager Customer Service

Location:
North Pole, AK, 99705
Salary:
Negotiable
Posted:
September 27, 2012

Contact this candidate

Resume:

Felipe Concepcion

**** ******* **

North Pole, AK 99705 US

Mobile: 907-***-****

Evening Phone: 907-***-****

Email: ******.******@*****.***

Availability:

Job Type: Permanent.

Work Schedule: Full-Time.

Desired locations:

United States - AK - Fairbanks North Star County

United States - AK - Fairbanks

United States - AK - North Pole

United States - AK - Delta Junction

Work Experience:

ManTech International Corporation

Building 1579 Gaffney Rd

Fort Wainwright, AK

Fort Wainwright, AK 99703 United States

11/2008 - Present

Salary: 34.37 USD Per Hour

Hours per week: 40

Master Supply Technician

Supervisor: Jeff Clifton 907-***-****)

Okay to contact this Supervisor: Yes

Duties: Supervise and trained personal assigned to the Property Book team. Post transaction to the organization, Left Behind Equipment (LBE) and Government Funded Equipment (GFE) property books and maintained supporting documents accountability that affect the property books. Maintain asset visibility utilizing Property Book Unit Supply – Enhanced (PBUSE), subsequent inventories as directed by the Property Book Officer (PBO). Provide support to monthly reconciliation of hand-receipts, to include updates through Property Book Unit Supply – Enhanced (PBUSE). Correctly catalog all property prior to Accountable Officer approval to post to the Property Book through PBUSE. Maintained Accountability for all REWOD (Residual Equipment Without Disposition) and PDTE (Pre-Deployment Training Equipment).

Accomplishments: Received Commendable rating during multiple QASP inspections.

Related Skills: Management, property accountability, key control and customer service.

ManTech International Corporation

Building 1579 Gaffney Rd

Fort Wainwright, AK

Fort Wainwright, AK 99703 United States

06/2008 - 11/2008

Salary: 29.50 USD Per Hour

Hours per week: 40

Property Manager Specialist

Supervisor: Jeff Clifton 907-***-****)

Okay to contact this Supervisor: Yes

Duties: Prepare and Maintains all unit/organizational supply documents. Maintains automated supply system for accounting of organizational and Government Funded Equipment (GFE) Hand Receipt. Inspect for serviceability, Inventory components and sign for equipment. Supervise personal assigned to inventory team. Analyze statistical data and reports to ascertain trends, conformance to standards and directives, and efficiency of operations. Coordinate logistical activities with other staff elements supply and service, and motor transport units. Conducts assistance visits to subordinate elements. Interface with brigade property book officers to assist units with accountability adjust reports (AAR), financial liability investigation of property loss reports (FLIPL), 10% cyclic inventories, sensitive items inventory reports.

Accomplishments: Maintained 100% property accountability, received Commendable rating during QASP inspections and promotion to Master Supply Technician.

Related Skills: Field supervisory skills, property accountability and Customer service.

ManTech International Corporation

Building 1579 Gaffney RD

Fort Wainwright, AK

Fort Wainwright, AK 99703 United States

12/2007 - 06/2008

Salary: 26.00 USD Per Hour

Hours per week: 40

Data Entry Clerk PBUSE (PBE)

Supervisor: Jeff Clifton 907-***-****)

Okay to contact this Supervisor: Yes

Duties: Post transaction to the organization and government funded equipment property books and maintained supporting documents accountability that affect the property books. Assist with change of command inventories and prepare all documentation. Supervised movement and storage of equipment and prepare all documentation for the safe storage and proper labeling of the equipment.

Accomplishments: 100% property accountability and promotion to Property Manager Specialist.

Related Skills: Research and confirming Data source information of all equipment receive by the Property manager Specialist. Storing and labeling equipment or components and creating packing list as well as location Maps.

Capital Office Systems

3201 Industrial Avenue

Fairbanks, AK

Fairbanks, AK 99701 United States

11/2006 - 12/2007

Salary: 15.50 USD Per Hour

Hours per week: 40

Office Coordinator

Duties: Responsible for processing and tracking orders and gathers cost information from vendor and apply to order. Ensure proper receiving and storage procedures for incoming freight and coordinate schedule for installation dates. Maintained proper accountability for all stock items and supporting documents. Manage freight claims and warranty issue in a proper and timely manner. Assist with installation and deliveries.

Accomplishments: learned and became proficient with the HEDBERG Data System used to order, track and create quotes.

Related Skills: Warehouse management; receive, inspect for damage components, check for complete shipment and address any damage or warranty issue with the different vendors or freight companies.

Cumputer Science Corporation

Building 1579 Gaffney RD

Fort Wainwright, AK

Fort Wainwright, AK 99703 United States

06/2004 - 08/2006

Salary: 60,000.00 USD Per Year

Hours per week: 40

Logistics Officer

Supervisor: Curtis Young 907-***-****)

Okay to contact this Supervisor: Yes

Maintained accountability of all supplies and equipment for the Central Technical Support Facility at Fort Wainwright (CTSF-FWA). Manage the 172nd Stryker Brigade Digital Additional Supply List (ASL) and process all warranty issues to the proper technician. Ensure all equipment, supplies and Digital ASL was properly loaded in to shipping container and all paperwork was properly fill out for deployment to Operation Iraqi Freedom 05-06. Coordinate all life support items (food, water, housing, transportation, etc.) for 27 contractors on OIF 05-06.

Inuit Services

Building 3030 Missouri RD

Fort Wainwright, AK

Fort Wainwright, AK 99703 United States

12/2003 - 06/2004

Salary: 54,000.00 USD Per Year

Hours per week: 40

Property Book Data Entry Clerck

Supervisor: Robert L. Becker 907-***-****)

Okay to contact this Supervisor: Yes

Property Book Clerk / Data entry: Post transaction to the organization and Installation property books and maintained supporting documents accountability that affect the property books. Assist commander on all supporting documents for a proper change of command. Experienced in using the ULLS-S4 and PBUSE System (logistics) program, ordering parts, equipment and supplies, and shipping, receiving, inspecting and tracking over $ 250,000,000 of property.

US Army

Building 1001 Gaffney RD

Fort Wainwright AK,

Fort Wainwright, AK 99703 United States

01/1999 - 02/2004

Hours per week: 40

Unit Supply Specialist

Experienced in using the ULLS-S4 (logistics) program, ordering parts, equipment and supplies. Responsible for shipping, receiving, inspect and tracking over $ 30,000,000 of property. Ensured all supplies and equipment was accountable on a daily basis; inventory was updated on a monthly basis. Accountable for securing and managing an arms room vault containing over 400 pieces and releasing items to over 300 employees with the appropriate identification and paperwork. I was responsible for receiving, processing and filing all initial documentation for over 300 personnel including office memorandums. Manage accountability for sensitive items and control cryptographic items.

Education:

Continue Education at Grand Canyon University Online Phoneix, AZ United States

Some College Coursework Completed

GPA: 3.88 of a maximum 4.00

Credits Earned: 77.60 Semester hours

Major: Bachelor of Science in Business Management

Job Related Training:

OSHA Fork Lift Training September 2012

SAMS-1E Operators Training April 2008

PBUSE Training November 2003

Unit Armor Training November 1999

ULLS-S4 Training July 1999

Language Skills:

Language Spoken Written Read

English Advanced Advanced Advanced

Spanish-Caribbean Advanced Advanced Advanced

References:

Name Employer Title Phone Email

Jeff Cliffton ManTech International Corporation Deputy Program Manager 907-***-**** ****.*******@**.****.***

Curtis C. Young Computer Science Corporation Operations Manager 907-***-**** *******@*****.***

Anthony B. Smith ManTech International Corporation Master Supply Technician 907-***-**** *******.******@**.****.***

Robert L. Becker Department of the Army Materiel Management 907-***-**** ******.*.******@**.****.***

David Ammons ManTech International Corporation Deputy Program Manager 254-***-**** ****.******@*****.*** Indicates professional reference

Additional Information:

Acquired and Maintained a Secret Security Clearance since 2000 and renewed in 2010.

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