Customer Service High School

Jeremy Lewis

***** *********** **

Dallas,TX ****3

Cell ph: 901-***-****

Home ph: 469-***-****

************@*******.***

Career Profile:

To gain the position of a medical clinic receptionist were my professional experience can be utilized towards providing effective service.

Core Competencies:

• Comprehensive knowledge the administrative policies and procedures of health care services

• In-depth knowledge of medical terminology and practices

• Skilled in handling clerical and administrative tasks

• Possess excellent telephone etiquette, customer service and management skills

• Knowledge of using standard office machines and equipment

• Familiar with the procedures of record keeping and accounting

• Extensive knowledge of computer applications like MS word, Excel and Internet Explorer

Professional Experience:

Organization: Dr. Benjamin L. Hooks Job Corp

Duration: September 2011 – February 2012

Designation: Medical Receptionist

• Responsible for answering and directing calls to appropriate staff

• Handle the tasks of maintaining patient schedule by using the computer

• Perform responsibilities of mailing reminder notice and calling patient before the appointment date

• Greet visitors with courtesy

Organization: Kelly Services/Colgate

Duration: January 2011 – August 2011

Designation: Overnight Associate

• Stocking Supplies on the shelves of the store

• Provide quality customer services

Organization: Kelly Services/Colgate

Duration: November 2009 – December 2010

Designation: Warehouse Associate

• Help sorting out the colors of the toothbrushes

• Packing items into boxes

Knowledge, Skills, and Abilities:

50 wpm, Communication skills, Computer skills, and Information management skills.

Educational Summary

Achieved High School Diploma 2008 Graduate

Hughes High School Hughes, AR

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