Customer Service Electrical

Shenell Jordan

**** ********** ******* **, *****

901-***-**** *************@*****.***

Objective To secure a challenging position in your organization, where there are opportunities for an aggressive, dedicated individual with leadership abilities and skills to achieve company goal set.

Experience QA

2011-2012 Flextronics Warehouse Associate, Memphis TN

Inspected a variety of electrical phone devices daily.

Audited the production line to make sure all products had correct parts and were assembled correctly.

Assured electronic devices were working properly to meet the standers for customers as well as the company.

Summer Internship

2010-2011 Social Security Administration Office

Answered a variety of phone lines on issues concerning check delays and other concerns of customers.

Pulled charts for Staff; filled paperwork alphabetically.

Received and transmitted a variety of request to satisfy customers needs and provided excellent customer service when needed, a true team player.

Call Center

2008-2010 PFS Web

Answered a variety of phone lines from online shoppers.

Receiving and transmitting different request.

Answered questions about delayed orders; filled paperwork.

Education Mitchell High 2004-2008

Vatterott College 2012-2013

Skills

Very familiar with Billing and Coding, performing clerical duties, and excellent customer service skills.

Microsoft Software.

References available upon request.

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