Receptionist/Administrative Assistant

Joe Gonzales

***** ***** ******

Splendora, TX **372

Cell: 936-***-****

Alternate: 936-***-****

**************@*****.***

***** ***** ******

Splendora, TX 77372

SUMMARY

Fifteen years of progressively responsible and diversified customer care experience in the Medical Field. Specialized skills in referrals, client coaching, medical training, Bi-lingual translations and office support staff.

EMPLOYMENT

April 1998-July 2011 TB Elimination Specialist

Texas Department Of Health Houston, Texas

This is a contract based position for the Texas Department of Health. Primary responsibilities include direct distribution and observance of Tuberculosis Dot medication, patient assessments, picking up and delivering specimens to UTMB Health Clinic.

November 2000-February 2003 Referral Clerk

Brooks Family Practice Humble, Texas

This position entailed insurance verification, translating, processing referrals and authorization numbers for patients that need a specialist or special facilities as ordered by their PCP. Searching for ICD and CPT codes for patient billing. Processing referrals using PAL machine, (for Aetna, Cigna) and manually by telephone. Working with Home Health Care Companies to acquire Nebulizer, Bipap and other machines, for patients with pulmonary problems.

March 1998-November 2000 Medical Clerk University of Texas Medical Branch Conroe, Texas

The primary duties of this position included screening patients for the Obstetrics, Gynecology, Pediatrics, Family Planning, Tuberculosis, Sexually Transmitted Diseases and Immunization Departments. My responsibilities included creating and updating charts, scheduling appointments. Arrive and disposition of patients. Medical Billing and collections on a daily basis.

EDUCATION

1973-1975 High School Diploma, Stephen F. Austin High School

1986-1987 Medical Assistant Diploma, Hargest Business College

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