Customer Service Manager

Tracy Maynard

*** **** **, ************, ** *****

Cellular phone: 910-***-****, Home phone: 910-***-****

*********@**.**.***

Objective Looking for a position as office clerk in a moderately fast-paced environment.

Skills

• Excellent Organizational Skills

• Strong Customer Relations Skills

• Computer Proficiency

• Ability to create professional correspondence

• Telephone Answering, 2 Line System

• Word Processing and Typing

• Filing

• Analytical and Research Skills

• Computer: Microsoft Office Suite

Education

Bachelor of Science, Charleston Southern University, 2004

Major: Psychology Minor: Sociology

Relevant Courses

Abnormal Psychology, Probability and Statistics, Social Problems, Adolescent Psychology, Introduction to Behavioral Statistics, Social Psychology, Child Psychology, History and Systems of Psychology, Theories of Personality, Experimental Psychology, Introduction to Counseling

Employment

Front Desk Receptionist April, 2011- Present

My Motel, Jacksonville NC

Check in and out guests, set up reservations for guests, answered 2-line phone

Homemaker February, 2009-April, 2011

Shift Manager August, 2008-February, 2009

Taco Bell, Jacksonville NC

Opened and Closed shifts, cash register, customer service,took orders, made orders, credit card machine, supervised at least 8 people

Homemaker February, 2005- May, 2008

Customer Service Dec., 2002- February, 2005

Landmark Pizza, Summerville SC

Opened and closed store, cash register, credit card machine,took and made orders, supervised at least 8 people, opened and closed out delivery drivers

Office Manager June, 1998-March, 2003

Lanco, Inc., Summerville SC

Dealt with customers and agents, created warranty brochures and books,answered 3 line phone, did commissions reports each month

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