Sales Manager

David Taylor

**** * ******, ********* **. ***** (360) 210 - 5863

Summary of Qualifications

Over 15 years of Software and IT Project Management Implementations

Project and Product Management Experience Corporate and Enterprise Deployments

Experience Taking on Complex Projects Midstream Excellent Speaking and Presentation Skills

Web Portal Development and Management Agile/Cadence/PMBOK/PDLC Experience

Technical/Scope Project Management Experience Excellent MS Office Skills

Excellent Cross Functional Collaboration Skills Excellent Multi-Tasking Skills

Complex Process Design through Change Management Excellent Skills Leading Multiple Projects

Smart Phone and Other Device Software Development Exp. Experience with Product Forecasting

Large-scale Application and Technical Infrastructure implementations Experience

Professional Experience

Sentaca July 2010 – Nov. 2011

Sr. Project Manager (Global Lead)

Redmond, Wa

Software and Infrastructure Project Development lead for MyScreen new market deployments. Tracked success criteria, reporting status to customers & management. Lead team of Architects, Engineers, and two Turkish teams to final product development and deployment. Customer requirement was a web based application which needed to be custom for TurkCell (Largest Cellular Company in Turkey). Provided Sr. Management regular updates to current status while moving through all deployment roadblocks and developing strong business relationship between foreign partners. SharePoint Team Lead. The strength of the relationship and successful launch has lead foreign partners to select Sentaca for all future product deployments.

Affinity Telecommunications

Senior Consultant

Vancouver, Wa July 2008 to July 2010

Represent Loc-Aid’s products and services to ATT Product Realization Teams. Worked closely with GPS Onboarding Team to help drive Loc-Aid’s aggregation solution. Additionally, provided Project Management and New Opportunity development for Sentaca.

ATT Mobility June 2007 to July 2008

Product Realization Manager

(Contractor)

Redmond Washington

Lead team of 15 members (both individual and other project leaders), over 100 cross functionally. Responsible for coordinating and managing the provisioning of all Data Services (3G/4/G, TDMA/CDMA, GSM, SMS, MMS and WAP), Drove Cross Functional Teams (Consumer and Enterprise Marketing, Sales, Sales Engineering, HQ Engineering Teams, Operations Teams, and Product Realization Teams), worked directly with External Customers, reported monthly status to Sr. Management. Developed and drove many process improvements. Efforts were specifically tied to improving revenue by $24 M the first year. Developed and managed updates to; forecasts, network capacities, project status, team web-sites, project plans. Was team lead for specific special projects tied to process improvement, and enhancing the overall customer provisioning experience. Recognized for driving all complex projects with speed with strong attention to detail, which was due to my deep understanding of the PMBOK Project Management Methods, and when need Agile Project Management methods.

Cingular Wireless January 2004 to July 2006

Sr. Product Manager/Project Management

Redmond, Washington

Full Lifecycle management of cross functional teams for new product development, deployment, product sustainment, product cancellation, and Sales. Products included Push To Talk, Voice VPN (complex web based application), Department of Defense Service called Wireless Priority Service, all for the Enterprise and Government segments. Responsibilities included leading and directing cross functional teams in Engineering, I.T., Marketing, International, Vendors, Customer Services Teams, Technical Support, Legal, and Sales Organizations. Role was to successfully identify and prioritize all actions to deploy these products. Continuously overcame daily project roadblocks, made sound business decisions, and drove the teams to final deployments. For these deployments was also responsible for developing their forecasts, developing and managing the budgets, defining technology strategies, guiding development of new concepts, championing solicitation of organizational support for new concepts, leading evaluation of new technologies and solutions, managing vendor relationships, negotiating contracts, forecasted revenue associated to the project, and overseeing execution of all product development and deployment related activities. Was continuously recognized for outstanding communications skills, strong leadership skills, great work ethic, driving teams to successful resolutions in extremely stressful situations, all with a positive attitude, while driving a fun and creative atmosphere.

For ATT lead teams in pursuit of technologies, solutions, and business partner relationships that would enable Personal Coverage Area (VOIP) wireless voice and data coverage in homes and small businesses.

For ATT lead departmental team for all Sarbanes-Oxley activities. Responsibilities included monthly tests within the organization to confirm compliance, regular meetings with department VP and ATT Wireless CTO. These activities lead to organizational scoping, managing expectations of activities, managing and delivering Sarbanes Oxley reports.

Affinity Telecommunications Company November 2002 – January 2004

VP – Business Development

Vancouver, Washington

Responsible for developing and growing a wholesale telecommunications agent company. Developed company strategy, sales training, collateral and company web-site. Established relationships to deploy long distance, private line services, dedicated internet services, dial-up and DSL internet services, and Qwest local network services. Trained and signed up Agents to offer services with a strategy. Company goals were to increase revenues by 20% monthly, and actually grew at a rate of 85% monthly.

Time Warner Telecom December 2001 – November 2002

Sr. Account Manager

Portland, Oregon

Responsible for selling to retail customers in the Portland, Oregon market. Funnel for one year was $1.25M, win rate at 91%, and ended the year at 145% of objective. Achieved sales win-backs for Time Warner Telecom into Hewlett Packard, Intel, Shriner’s Hospitals, ESI, Pacifier Online, and New Edge Networks. Developed a new product bundle and coordinated the office process for better/smoother installations.

Electric Lightwave Inc. September 1999 - November 2001

Director - Product Management

Vancouver, Washington – Headquarters

Director - Data Product Marketing. Managed a staff for Data/IP Services, marketing, and analyst administration. Additionally, this team performed product forecasting, strategy development, life cycle management, capacity management, Budget Development/Management, Forecast Development and Product Profitability through revenue growth and EBITDA management. Worked daily with the sales organizations to help close sales opportunities. Took a team of people that just understood product support and established programs and processes to develop best-of-breed product managers. Specific products of responsibility included: data centers, ATM/Frame, IP Access, and managed modem dial services. Launched new services such as VPN, Voice over Packet and Hosting services. Directed teams that managed point-to-point SONET services in the Metropolitan Area Network and long haul at DS3 to OCN levels, DWDM Services, Dark Fiber, Digital Trunks, PRI via Soft Switch and DMS 500, and long distance (both International and Domestic). Other services included WIFI, ADSL, VDSL, VOIP, SNMP, etc. Recognized for being strategic, analytical, with strong motivational skills both cross functionally and within own organization.

Verizon (formerly GTE Utility)

Dallas, Texas 1985-1999

Group Marketing Manager – Data Offer Development November 1997 – September 1999

GTE Communications Corporation

Managed team of Data Offer Development Managers. Designed and executed promotional offer concepts, performed tests and market trials, and brought (X)DSL and Long Distance CLEC offers to market. Performed requirements definition and documentation for bundled product offers. Set direction and approved marketing communications messages and ad copy. Drove and developed product budgets and forecasts. Designed targeted and customer specific pricing plans, offers and tariffs. Responsible for segments financials, including units, revenues, expense, margin and strategic plan. Recognized for driving increased sales by 150% nationally from the prior years’ achievements. Deployed (X)DSL in just 4 months.

Regional Sales Manager - Business Data Network August, 1996 - November, 1997

GTE Telephone Operations

Recruited, trained, developed and promoted team of 12 sales and support staff, selling voice, data, and access and toll products. Took the sales team from 60% blended objective to an attainment of 107%. Recognized for driving excellent funnel management, coaching sales people regularly, teaching how to gain additional customer revenue from existing base, and for driving new revenue through cold calling.

Manager, Products Sales Support May 1992 - August 1996

GTE Telephone Operations

Supervised a Call Center with 17 Product Specialists. This group was directly responsible for the receipt of and completion of processing over 7,000+ incoming inquiries per month from field personnel, researching their request and responding back with resolutions to their inquiries. This group supported all products and services offered by GTE. Interfaced with Area and Headquarter staff levels (Manager, Director, AVP, and Presidential Levels). Accountabilities included the analysis of information received from the field, per the incoming inquiries, recognition of similar inquiries, investigating and compiling the necessary business case information and the presentation of same. Provide quality responses to the 7,000 plus incoming inquiries. Directly responsible for issuing monthly reports distributed to approximately 4,000 employees. Directly responsible for processing all non-standard products/service inquiries. Control sales, market share, and contribution of objectives for all network, voice and data CPE products and services.

Product Marketing Manager 1990 - 1992

Program Manager 1990 - 1990

Senior Sales Specialist 1989- 1990

Senior Account Executive 1986 -1989

Account Executive 1986 - 1988

Direct Marketing Representative 1985 – 1986

Joined GTE immediately after completing college school, starting in management training program, receiving “hands on” experience in local telephone operating company, including sales, marketing. Following completion of the program, transferred to Sales & Marketing Group, holding positions of increasing responsibility with principal assignments involving direct sales and sales management in regional markets.

Education

B.S. Major Marketing, Minor Behavioral Science, Oregon State University, 1985

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