Customer Service Manager

Jilmilla Leach

Address: **** ****** **** ****** #**** Phone: 214-***-****)

E-mail: ****************@*****.***

Objective Actively pursuing a position with a company that will offer challenges

And advancement opportunities, which will allow me to utilize my

Leadership and customer service skills and my Associate Degree.

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Skills Microsoft Word, Excel, Access, Power Point, Binder, Word-perfect

Windows 97, 98, 05, 07, 10 Internet, Desktop Publisher,

Faxing, type 30 wpm, scanner, multiply phone Lines up to 20 lines.

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Education

2001-2002 Southwestern Christian College Terrell, Texas

• Associate of Science Degree

2009-2010 Child Development Eastfield College Mesquite TX,

• Child Development Associate Credentialing (CDA)

• Administrating a Program for Young Children 1

2012-Enrolled Southwestern Christian University

• Human and Family services

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Work Experience

Children’s Village Development Center (Assistant Director) Aug 2010- July 2011

• Responsible for supervising the staff and the helper according to their performance and responsibilities assigned by director

• Responsible for record keeping ( procare)

• Make sure that the daily medications and therapies are applied

• Responsible for attending an participating parent meetings, director meeting, staff meetings, team meeting and program meetings

• Applied daily workable schedule for helper and staffs

• Maintained all the records and documentation

• Responsible for other duties as assigned and as needed

Green Ville Child Development Center (Teacher) July 2005- June 2010

• Created and implemented weekly lesson plans based on pre-set themes.

• Conducted age appropriate activities stimulated emotional, intellectual, and social growth through interactive activities.

Southwestern Christian College (Institutional Research Office Manager)August 2002- May 2004

• Organized student information, retained and updating student

• Statistics, filing, typing, maintained student records and data entry

• From different researches the school required, emailing scanning mail

July 2003 May 2004 Development Center West end Church of Christ

Teacher/Counselor

• Taught and encouraged young individuals on the important of living

• Christian life, typed lessons, updated database.

• Put together plays and field trips

• Assist with homework

Summer Day program Tutor Terrell, Texas June 2003 August 2003

• Help under privileged teens stay sharp on math, reading, and writing, during the summer months

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