Customer Service Manager
Resume:
Orland Escudero
Orlando, FL 32824
**************@*****.***
Self employed person with several years of experience of customer service, administrative and automotive technical background as follow:
• Accounts Payable/ Receivable Client Relations
• Data Entry Credit and Collections
• Inside sales ADP Knowledge
• Customer Service Cash handling
Experience:
Manager - Owner
CPR Automotive LLC, Stamford, CT
August 1995 – Jun 2009
Responsible for small company management, supporting employees with technical advises, providing excellent customer service inside and outside shop, answering questions by phone to new clients; providing support to administrative employees, preparing estimates and ordering parts.
Supervise payroll, accounts receivable, accounts payable, and sales taxes.
Supervise office activities to achieve maximum expense control and productivity.
Assistant Manager
Triple J Auto parts, Stamford, CT
Jan 1989 – July 1994
Responsible for customer service, handling questions by phone or face to face, preparing estimates, ordering parts by phone and at store.
Handling cash, cashier duties and deposit money.
Responsible for providing advice to customers about parts and auto repair service.
Auto Repair Technician
Infantes Auto Service, Stamford, CT
Jan 1984 - Dec 1988
Responsible for customer service, handling clients by phone or face to face.
Responsible for cash handling, making deposits.
Technician auto repair, writing estimates, ordering parts.
Awards/Honors/Certifications:
Two Years – College Architectural and Mechanic Arts, Mayaguez, PR 1975-1977
Auto Repair Technician, Juan Rios Serpa High School, Ciales, PR 1971-1975
Expertise in Microsoft Office 2007, Quicken, ADP Expertise
Contact this candidate