Engineer Customer Service
Resume:
Balbinder Singh
Stockton CA.**206
510-***-****(cell)
********@*****.***
Experience
Ross
Store Planning And Design December 2011-Present
Laying out and drawing the entire store, assemblies and fixtures and fittings drawn and manufactured to specifications (Autocad 2012). Creating rack reports in Excell to manage and monitor inventory levels.
Solyndra May 2009-August 2011
Design Services Engineer
Preparing Budgetary layouts and wind coefficient factors required for customers roofs. Commodity management, Quantative drawings and panel assembley instructions on Autocad. Energy yield calculations and projected savings. Full project management, from design concept to full installation. Salesforce.com management of information. Creating working drawings for manufacture in Autocad (Bom`s and Parts lists) working in conjunction with and estimating deadlines for installation and using plans from architects and designers.
Solyndra April 2009-May 2011
Manufacturing Technician Lead
Assembling Solar panels (PFL), Planning For entire 12 hour shift, Arranging shift material and personnel, Establishing deadlines, Visual inspection, Encapsulation production and Crating certified. Maintenance of PFL line using HMI Contolled process, equipment maintenance as and when required. Engineering drafting support for both electrical drawings and mechanical drawings.(Autocad and Solidworks). Parts created in Solidworks for assemblies of pneumatically controlled production lines as well as robot controlled areas, individual parts extruded and shaped to fit assemblies. FAE, field application engineering, experience on installation of products. MES,Agile. PDM experience. Involved in Implementing 1SO 9001
Formfactor, Livermore, Ca. July 2008-Apr 2009
Test Technician (Assembly & Test)
Assembling probe cards for wafer testing, and testing for planarity, contact resistance capacitance leakage. Bused non-bussed dut testing. Adding and removing components (resistors, assembled modules),during assembly. (Autocad 2006).Promis data entry and control.Clean room experienced.
Engineer
AT&T,(Northstar) Sacramento, CA June 2007-July 2008 FTTN-F2 Conditioning Engineer (Autocad 2004)
• Prepare copper conditioning database and serving Area Interface, retrofit construction prints and perform engineering.
• Assignments for Project Light Speed.
• Certified Ares experience,
• Autocad Drafting of jobs.
• Certified Workprint experience.
• Responsible for design to manipulate existing copper plant P-commit CA pairs, ripple counts and remove bridge taps.
• Remove/Relace Ready Access terminals.
Rex Ramsey Architectural Group, Stockton Ca. May 2005- June 2007
Drafter (Autocad 2002)
• Autocad Drafting for initial proposals through to final construction documents, Layouts and detailing work, as well as site measures and as built work.
Formfactor, Livermore, Ca. May 2005-June 2007
Lead Tech
• Plating technician, responsible for Nickel Cobalt plating and Gold Plating of Microscopic wires on Probe cards, also Wafer Plating for chip companies.
Mission Trading Co., Pleasanton, Ca. September 2002 – May 2005
Business Development Manager
• Responsible for discovering, developing, and supporting new accounts in the automobile parts aftermarket channel.
• Performed product support of all products in product portfolio, including web-site development and catalog creation.
• Operational support included responsibility for dispatch area to meet delivery commitments .
• Also involved in sourcing products from manufactures that were not in our range, and delivering to distributors on time and to quantity, as well as back order summary reports and sending when in stock.
Creative Labs. Inc. Milpitas, Ca. March 2000 – December 2001
Product Marketing Engineer
• Responsible for the whole 56k (V.90) modem range, the company`s primary source of income.
• My responsibilities included the maintenance of the existing 56k analog modem product families and the launch and productizing of new models, often working to short time frames.
• Also involved in the launch of DSL modems and Wireless networking products.
• Performed market analysis for the modem product family and presented competitive analysis to executive management in sales and marketing meetings.
• Developed and implemented new product roadmaps which integrated solutions from various chipset companies.
• Worked with engineering to develop and implement new designs and was then responsible for productizing the end system.
Productizing of products included:
• Coordinating product development, application engineering, product testing, Q.A Testing, Q.C Testing, and SQA Testing to ensure the release and support of reliable and robust products
• Creating the box artwork, copy text and construction for multiple products
• Organizing and incorporating software manuals and quick installation guides
Other roles included the management of account activity spanning customer development, support, and pricing strategies. First point of contact as the coordinator between the two parent companies for any inquiry
Achievements
• Developed relationships with chipset vendors to enable Broadxent to be highly competitive in both the retail and distribution channels.
• Secured major clients (AT& T, SBC, AOL, Circuit City, Walmart ) as Broadxent business partners.
• Reached highest recorded levels of sales upon implementing new and refreshed product strategies
• Achieved #2 position in market share for both Retail & Distribution channels for the range of products under my control.
• Implemented and deployed the new V.92 modem product families
Additional Experience
Target Corporation, Union City, Ca. January 2002 –June 2002
Team Lead
• Level 3 team lead responsible for customer service and inventory management for 3 sections in the store.
• Supervised a team of 5 hourly workers and was involved in the hiring of all level 1 staff.
Amtico Company Limited., Coventry England November 1987 – March 2000
Computer Aided Designer
• Responsible for computer generated floor plans and logos and motifs for kitchens and retail stores, Creating working drawings for manufacture (Bom`s and Parts lists) working in conjunction with and using plans from architects and designers.
• Responsible for all areas outside the UK.
• This included full project management from initial design concept to full installation using Autocad (rev12, rev14, rev2000) drafting.
• Amtico has a unique cutting facility that allows it to produce special motifs.
• The creation of motifs is done by using a specialised CAD/CAM package attached to the Autocad system.
• The principle is to create a numeric code program and use a plot process to cut the slab of material.
• The job also involved direct customer contact for the whole project from start to finish and working with sales and cutting divisions to ensure that each project is processed with optimum efficiency.
• Also did facilities work and detailing and assemblies for architectural drawings for the new factory in Atlanta.
General Electric Co. Industrial Controls, Rugby England,June 1980 – November 1987
Design Draftsman
• Draftsman responsible for detail drawings and wiring diagrams for large electricity generating companies and National coal boards.
• Drawings for both detail and general assemblies for both mechanical and electrical equipment (HVAC) inside control gear cabinets and mine winder desks, using Autocad & Medusa 2D drafting.
• Drawing of schematics and wiring diagrams for manufacturing
Education
June 1980- July 1984
East Warwickshire College of Further Education, Rugby England
4 Year BSc. in Electrical Electronic Engineering
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