Customer Care Assistants

Michele George

*** ****** *** • Rockford, IL ****1 • 678-***-**** • **************@*****.***

OBJECTIVE:

To obtain a Customer Care Assistants position opportunity within the ACS Company. I have over 3 years’ experience working in customer service and I possess the understanding of this company from its core operations.

EDUCATION/TRAINING:

AAS – Graphic Design

Adobe Illustrator, Photoshop, InDesign, and Premiere Pro

Proficient with Outlook and Internet Savvy

Proficient with all Microsoft Office System applications

EXPERIENCE:

September 2008 – present: NCO Rockford, IL

Bay Lead

Ensure everyone in the bay was well assisted with any questions that they may have

Coach agents on a daily basic

September 2005 – Scientific Games International, Alpharetta, GA

Omit/Final Packer

Quantity Check Packages

Ensure all shipped tickets are activated

Removal of all damaged tickets

January 2005 – September 2005: McDonalds, Marietta, GA

Crew Person/Customer Service

Providing correct orders for customers

Handling Customer disputes

Cook

Cashier

2001 – 2004: Rockford Park District, Rockford, IL

Leader 1

Assist Parents and children with check-in

Developed and implemented games and activities for participants

Helped maintain safety parameters for program participants

January 2000 – September 2000: Subway, Rockford, IL

Providing correct orders for customers

Sandwich making

Cashier

PERSONAL AND PROFESSIONAL SKILLS

Possess strong ability to meet deadlines.

Ability to perform multiple tasks efficiently with little to no supervision.

Contributes effective overall development of team success.

High energy, motivated, great attitude.

* References available upon request

Contact this candidate