Medical
Resume:
Keva M. Robinson, CPC
St. Louis, Missouri 63118
Email: *************@*****.***
OBJECTIVE: To find a position that will allow me to enhance my abilities in customer service and medical billing and coding.
Experience:
Western Physicians Data Services December 2008 – Present
Coding Supervisor
∙ Code all client’s reports
∙ Research most efficient way to code procedures
∙ Answer any coding questions
The Eye Center April 2008 – September 2008
Reimbursement Specialist
∙ Entered Payments
∙ Did electronic submission
∙ Balanced End of Day and End of Months reports
∙ Accepted patient’s payments over the phone
∙ Corrected any coding errors
St. Louis Children’s Hospital August 2007 – April 2008
Reimbursement Analyst
∙ Reconciled patient’s accounts per insurance contracts
∙ Did follow-up on claims that were paid incorrectly or no payment at all
∙ Dealt with COB issues and corrected insurance information
St. Louis College of Health Careers January 2007 – July 2007
Instructor
• Taught Medical Terminology, Medical Office Procedures, Medical Billing and Coding, and Communications in a classroom setting
• Taught Medical Assistants the following courses, PCTS, PTs, and PMBs
• Medical terminology taught as a Hybrid course with some of the information being taught as an online course
• Responsible for reporting grades, tracking student’s attendance, and following through with disciplinary actions
Family Medicine/Dr. LaDonna Finch October 2005 – January 2007
Office Manager
• Obtained charge information from physicians and checked physician coding
• Skilled in using computer, calculator, and 10-key
• Prepared records in accordance with detailed instructions
• Handled cash, checks, money orders, and credits cards as forms of payments.
• Entered graphics into documents using Excel and entered text at 35 wpm
• Wrote and formatted reports, correspondences, and business letters
• Computerized bookkeeping functions using data entry, accounts receivable/payable, maintained patient’s accounts/statements, and processed insurance claims both new and rejected claims
• Knowledge of CPT coding, ICD-9-CM, Workers Compensation, Manage Care Systems, Medicare, Medicaid, and other government/private insurance procedures
• Managed a staff of 3-5 employees, provided both personal and work ethic support
• Responsible for attendance and conducted interviews as well as evaluations for quality reviews
• Software used was Medical Manager.
United Health Care February 2005 - September 2005
Adjustment Specialist
• Processed insurance claims both new and rejected claims
• Worked claims from an Excel Spreadsheet
• Performed data entry and customer inquiries
• Skilled in using computer and calculator
• Used a Lotus program
Keva M. Robinson
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Insurance Overload Staffing September 2004 – January 2005
Reimbursement Specialist
• Made adjustments on claims that had been paid incorrectly
• Excel spreadsheet was used to enter information
• Worked on windows based program
HSI May 2004 – August 2004
Adjustment Specialist
• Worked as a team member performing follow-up on claims that were on the delinquent report for more than 120 days
• Contacted insurance companies to find out why claims were not paid and made corrections and resubmitted the claims for payment
• Software used was Medisoft
Missouri Baptist Nephrology & Hypertension April 2004
Completed a 150 hours for externship.
• Data entry, filing, verified insurance information, checked balances and collected co-pays
• Responsible for contacting Medicare and Medicaid in regards to denied or outstanding claims
• Coded encounter forms from physician’s progress notes
• Software used was Simplicity
EDUCATION:
St. Louis College Of Health Careers
Diploma in Medical Billing & Coding
Organizations:
AAPC
CERTIFIED CODER
References Available Upon Request
Contact this candidate