Keva M. Robinson, CPC

**** ****** ***.

St. Louis, Missouri 63118

314-***-**** or 314-***-****

Email: o9nmts@r.postjobfree.com

OBJECTIVE: To find a position that will allow me to enhance my abilities in customer service and medical billing and coding.

Experience:

Western Physicians Data Services December 2008 – Present

Coding Supervisor

∙ Code all client’s reports

∙ Research most efficient way to code procedures

∙ Answer any coding questions

The Eye Center April 2008 – September 2008

Reimbursement Specialist

∙ Entered Payments

∙ Did electronic submission

∙ Balanced End of Day and End of Months reports

∙ Accepted patient’s payments over the phone

∙ Corrected any coding errors

St. Louis Children’s Hospital August 2007 – April 2008

Reimbursement Analyst

∙ Reconciled patient’s accounts per insurance contracts

∙ Did follow-up on claims that were paid incorrectly or no payment at all

∙ Dealt with COB issues and corrected insurance information

St. Louis College of Health Careers January 2007 – July 2007

Instructor

• Taught Medical Terminology, Medical Office Procedures, Medical Billing and Coding, and Communications in a classroom setting

• Taught Medical Assistants the following courses, PCTS, PTs, and PMBs

• Medical terminology taught as a Hybrid course with some of the information being taught as an online course

• Responsible for reporting grades, tracking student’s attendance, and following through with disciplinary actions

Family Medicine/Dr. LaDonna Finch October 2005 – January 2007

Office Manager

• Obtained charge information from physicians and checked physician coding

• Skilled in using computer, calculator, and 10-key

• Prepared records in accordance with detailed instructions

• Handled cash, checks, money orders, and credits cards as forms of payments.

• Entered graphics into documents using Excel and entered text at 35 wpm

• Wrote and formatted reports, correspondences, and business letters

• Computerized bookkeeping functions using data entry, accounts receivable/payable, maintained patient’s accounts/statements, and processed insurance claims both new and rejected claims

• Knowledge of CPT coding, ICD-9-CM, Workers Compensation, Manage Care Systems, Medicare, Medicaid, and other government/private insurance procedures

• Managed a staff of 3-5 employees, provided both personal and work ethic support

• Responsible for attendance and conducted interviews as well as evaluations for quality reviews

• Software used was Medical Manager.

United Health Care February 2005 - September 2005

Adjustment Specialist

• Processed insurance claims both new and rejected claims

• Worked claims from an Excel Spreadsheet

• Performed data entry and customer inquiries

• Skilled in using computer and calculator

• Used a Lotus program

Keva M. Robinson

Page Two

Insurance Overload Staffing September 2004 – January 2005

Reimbursement Specialist

• Made adjustments on claims that had been paid incorrectly

• Excel spreadsheet was used to enter information

• Worked on windows based program

HSI May 2004 – August 2004

Adjustment Specialist

• Worked as a team member performing follow-up on claims that were on the delinquent report for more than 120 days

• Contacted insurance companies to find out why claims were not paid and made corrections and resubmitted the claims for payment

• Software used was Medisoft

Missouri Baptist Nephrology & Hypertension April 2004

Completed a 150 hours for externship.

• Data entry, filing, verified insurance information, checked balances and collected co-pays

• Responsible for contacting Medicare and Medicaid in regards to denied or outstanding claims

• Coded encounter forms from physician’s progress notes

• Software used was Simplicity

EDUCATION:

St. Louis College Of Health Careers

Diploma in Medical Billing & Coding

Organizations:

AAPC

CERTIFIED CODER

References Available Upon Request

Contact this candidate