Officer Supervisor

**** ********** ***** *** ****

Jacksonville Florida 32256

Phone 904-***-****

o9c24p@r.postjobfree.com

Edwardo T. Ardis

Education BS, Communications University of Nebraska

Familiar with computer software; Lotus, Microsoft Office Products including Microsoft Excel and Microsoft Word

Work Experience

September 1999 – Present

State Farm Insurance - Administrative Supervisor

Provide leadership and direction to a team of Imaging Processors to

achieve desired measurements, standards, and business goals.

Provide information, evaluations, and track performance of team to ensure

business vision and goals are attained.

Determine and resolve challenges associated with team or process by

communicating and coordinating with appropriate departments to achieve desired outcomes.

April 1994 – June 1999 Unisys Corporation - Senior Field Analyst

Research and resolve problems deriving from Medicaid fiscal reimbursement and electronic claims processing systems.

Prepare and present Medicaid billing information during seminars, in-service training, or telephone conversations.

Develop quality solutions for clients and meet new market requirements.

Train all new Field Representatives on report submissions, computer laptop procedures, and standards of measurements.

July 1993 – April 1994 Florida A&M University Police Department - Law Enforcement Officer

Patrol the University to prevent crimes.

Conduct investigation of crimes.

Document through reports all violations of University policies and State Laws.

Military Experience

January 1987 – December 1992 United States Air Force - Transportation Officer

Provided transportation planning and programming for the Aerial Ports, Traffic

Management, Vehicle Operations and Maintenance sections.

Air Terminal Operations Center Duty Officer

Supervised 50 people responsible for coordinating the uploading and downloading of Over 6500 aircraft annually.

Established completely self-sufficient Air Terminal Facility in 10 days as Troop Commander of 35 people on temporary assignment during Operation Desert Storm.

Vehicle Operations Officer

Supervised 150 people, the base taxi and shuttle bus systems.

Managed a fleet of over 1500 vehicles valued at over $55 million dollars.

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