Customer Service Sales
Resume:
Krista Ravenscraft
o92mr5@r.postjobfree.com
o92mr5@r.postjobfree.com
Professional Profile
Career Objective
• Seeking a highly visible, professional position with emphasis on client services, managerial support,
recruitment, and project management.
Personal Profile
Achieved an accumulative GPA of 3.337 out of 4 at Ohio University. These honors achievements are an indicator of
personal desire to excel in current and future endeavors. Proven track record of acquiring and maintaining client
relation. Excellent team building skills.
Skills Summary
Easily establish rapport with co-workers Outstanding customer service record.
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and customers. Willingness to expand my duties as
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Proven ability to meet deadlines. needed by Superiors.
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Continually exceeded goals set forth by Proficient in Microsoft Office
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superiors. applications.
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Professional Experience
Production Planner__________________________________________________Tate & Lyle 2011-2012
• Update daily production into Mimi.
Maintaining an upto date and accurate account of achieved production in Mimi and SAP.
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• Coordinate with peirs to acclomplish maintenance needs, while meeting customer orders.
Communicate with corporate personel, management, and resources the plants production status vs. monthly
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target.
• Provide areas with a weekly schedules.
This is updated as needed throughout the work week and distributed to management and departments
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This allows us to track our progress and aids in keeping all departments running smoothly.
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Sales______________________________________________________________Chase Bank 2006-2010
• Regularly exceed sales goals set forth by superiors.
Approach sales with an optimistic and enthusiastic attitude.
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• Mentor new and existing sales associates on effective procedures.
Demonstrate and coach staff on scripts uses that aid in goal achievement.
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• Take pride in conducting business with integrity.
Solely entrusted with responsibility of cash and confidential information.
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Customer Service______________________________ Precision Plumbing and Mechanical 2001-2005
• Advise customers of services or promotional offers.
• Resolve needs of customers in a timely manner.
• Form trusting and meaningful professional relationships with clientele.
Management______________________________________________________Lane Bryant 1998-2000
• Delivered weekly sales, production, inventory, and budget reports
Researched and formulated sales and payroll reports for presentation to supervisor.
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Conducted and supervised inventory procedures, culminated information into a deliverable report.
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• Encourage and motivate staff to achieve organizational goals
Krista Ravenscraft
Conduct weekly sales meetings informing staff of our goals, and demonstrating examples of procedures to
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achieve goals.
Meet with staff on a one-on-one basis to discuss performance, give guidance, mentor staff, and provide
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feedback on achievements.
• Mediate and maintain client relations.
Resolve customer complaints.
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Follow up with customers on services received and offer assistance with future needs.
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Education
OHIO UNIVERSITY – Lancaster, Ohio
Associates of Business Management, June 2011
References
Prof. Brian Hoyt
Associate Professor of Management
Ohio University Lancaster Campus
512 Brasee Hall, Lancaster Ohio 43130
740-***-****, Ext. 252
o92mr5@r.postjobfree.com
Relationship: Academic advisor, and professor for business management practical application
courses throughout freshman to senior year.
Deana Reedy
Branch Manager
Previously Chase Bank/currently Key Bank
321 Broad St., Lancaster Ohio 43130
Relationship: Branch Manager can provide insight on my sales and customer service exprience.
Ms. Keri Stacy
Personal Banker
Chase Bank
2175 Hedgerow Rd., Columbus, OH 43220
o92mr5@r.postjobfree.com
Relationship: Coworker for 3 years, mentored newer staff and participated in sales competitions
against one another.
2479 Dogwood Lane Lafayette, IN 47905 740-***-**** o92mr5@r.postjobfree.com
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