BIANCA D. BANNER
Atlanta, GA 30349
Phone: 770-***-**** Email: *********@*****.***
OBJECTIVE
To secure Full- Time employment as a Massage Therapist.
EDUCATION
Rising Spirit Institute of Natural Health, Marietta, GA
Massage Therapy- Certificate, April 2003- April 2004
Related Coursework: Anatomy, Physiology, Oriental Medicine, Assessment Skills, Chair Massage, Neuromuscular Therapy, Swedish Deep Tissue, Reflexology, Hydrotherapy, and Rehabilitation.
Chattahoochee Tech, Marietta, GA
Computer Drafting- April 2001- January 2002
Clark Atlanta University, Atlanta, GA
Computer Science- Academic Pre- Season Program, June 2000- August 2000
WORK EXPERIENCE
Spa Sydell, Atlanta, GA
Massage Therapist- April 2008- Present
Test muscle strength and range of motion. Develop a treatment that specifies which type of massage is to be used, massage and knead the muscles in order to treat or maintain wellness, help them to relax and provided clients with guidance in information about techniques for improvement that they can use at home.
Self- Employed, Atlanta, GA
Massage Therapist- April 2004- Present
Work with family and friends, ran test on client’s soft tissue condition; joint quality and their functions. Tested muscle strength and range of motion, confirm with clients about their medical history and problems with stress, in order to determine whether massage would be helpful. Develop a treatment that specifies which type of massage is to be used, massage and knead the muscles in order to order to treat or maintain wellness, reported and filed records, provided clients with guidance in information about techniques for improvement that they can use at home; stretching, strengthening, relaxation, and rehabilitative exercises.
America’s Best Contacts and Eyeglasses, Atlanta, GA
Contact Lens Tech- October 2006- February 2008
Promote sales of the Eye Care Club, instruct customers on insertion and removal of CL, and manage CL inventory and supplies.
Ophthalmic Tech
Complete necessary paperwork and perform testing on patients prior to doctor examinations, complete referral forms and follow-up paperwork as required, order and maintain supplies needed by doctors, perform gas permeable contact lens buffing and polishing, perform exam pre-screening, assist Receptionist, Contact Lens Tech and Optician, when necessary.
Receptionist
Greet customers in a friendly manner, answer phone according to company’s protocols, present customer/ patient paperwork, schedule and confirm appointments and follow-up visits, file all patients records daily, check on status and notify customers when orders are in, assist in dispensing eyeglasses and contact lenses to customers, operate the POS system, interface with all doctors and maintain appropriate professional relations.
Pest Bear, Marietta, GA
CSR\ Auditor- January 2006- October 2006
Receive inbound calls and make outbound calls to customers regarding pest and/ or termites control service. Use intra-net system to schedule customer appointments, input data invoice information regarding, pre-billing and collection for payments, and confirm appointment, prepare work orders, fax and email daily to branch and regional managers, dispatch directions to technicians, organize weekly meetings with branch and sales managers.
Sally’s Beauty Supply, Powder Springs, GA
Sales Associate- October 2005- January 2006
Open and close store, balance cash register for daily processing and end of the day balance. Separate charge slips, coupons, and vouchers, make daily scheduled deposits, maintain knowledge of current sales and promotions and policies regarding payments and exchanges, stock, bag, and package merchandise, record total of transactions, issue receipts, refunds, and credits, maintain store up keep.
Best Home Service, Smyrna, GA
Admin Assist/ Bookkeeper- March 2005- December 2005
Operated telephone switchboard, screened and forwarded calls, greeted customers entering establishment and determined the purpose of visit. Resolved complaints from customers, scheduled and verified appointments, analyzed data, recorded, and summarized numerical and financial data in order to comply, operated 10-key calculator, typewriter, fax, and copy machine.