Sabrina Coleman Virtual Assistant

Phone: 630-***-****

E-mail: ***************@*********.***

0S046 Elmwood Street

Winfield, IL

Sabrina Coleman

D.B.A: All In One Office Solutions

Objective: To pursue a productive and rewarding career with a company that will allow me to use all of my skills as well as acquire new ones.

Experience

2002-Present - The Sullivan Group - Oak Brook, IL

Independent Consultant

Answer 1st and 2nd level support e-mails

Create html pages for website

Create html pages for new applications

Maintain website

Put continuing medical education courses online using SQL Server

Test new applications

Create User Guide’s for all new applications

Create and maintain spreadsheet reports

2000-2001 - Mercury Insurance Company - Brea, CA

Claims Specialist

Process auto claims in a timely manner

Customer Service

Investigate and determine claim amount

Input claim information into database

Type and send out claim form letters

Weekly report in excel on status of claims

Weekly report in Word on status of investigations.

1999-2000 - Gateway International - Brea, CA

Office Manager/Assistant

Assist Marketing Director

Supervise 10 employees

Oversee all sales orders, processing, and shipping

Human Resources

Payroll (ADP)Accounts payable/receivable (QuickBooks, Quicken)

Billing and Collections

Customer Service

Maintain website

Weekly report in excel on Sales

Monthly finance report from Access

Maintain database (Microsoft Access)Design and print company catalog

Design and print monthly news letter for customers

1997-1999 - Plush-4-Play, Inc - Cypress, CA

Office Manager/Marketing Director

Supervise 29 employees

Assist President and Vice President

Oversee all sales orders, processing, and shipping

Human Resources

Payroll (ADP)

Accounts payable/receivable (QuickBooks)

Billing and Collections

Maintain Website

Design and print company catalogue

Design company presentations

Maintain database (ACCPAC)

Weekly reports in excel on sales and commissions

Wright and design ads for Magazines

Computer Skills: MS Word, Excel, Internet, E-mail, Power point, MS Office XP, Adobe Professional 6.0, Adobe Acrobat 9.0 Pro, Photoshop, Dream weaver 8.0/CS4, and Types 40wpm.

Education:

1996-1996 - Bryman College - Orange, CA

-Diploma received for front and back office Medical Assisting

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